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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $16.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Our company is a dynamic and customer-focused retail establishment specializing in offering a diverse selection of specialty wines and beers. Known for its commitment to exceptional customer service and a welcoming shopping environment, the company prides itself on creating memorable experiences that encourage customers to return. We operate with core values such as respect, honesty, integrity, diversity, inclusion, and safety, which are deeply embedded in our corporate culture. Our retail teams are passionate about the products they sell and knowledgeable about the evolving trends in the specialty wine and beer industry. We embrace the Customer 1st strategy, ensuring that customer... Show More
Job Requirements
- Must be 21 years of age
- high school education or equivalent
- experience working with wine and beer
- retail experience
- effective communication skills
- knowledge of basic math
- ability to handle stressful situations
- second language (speaking, reading and/or writing)
- pass wine test once employed
- must be able to perform essential functions of this position with or without reasonable accommodation
Job Qualifications
- Knowledge of imported and domestic varieties, the flavor profiles and how they are made
- knowledge of industry trends in specialty wines and beers as they relate to the consumer
- experience working with wine and beer
- retail experience
- effective communication skills
- knowledge of basic math
- second language (speaking, reading and/or writing)
- high school education or equivalent
- ability to handle stressful situations
- must pass wine test once employed
Job Duties
- Promote trust and respect among associates
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
- inform customers of wine specials
- provide customers with products that they have requested
- recommend wine items to customers to ensure they get the products they want and need
- assist customers with pairing of wine and other items such as meat, cheeses, desserts
- collaborate with store chef for wine tastings and other programs featuring wines
- stay current with present, future, seasonal and special ads
- ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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