
Job Overview
Compensation
Hourly
Range $13.75 - $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Our company is a reputable retailer specializing in a diverse and high-quality selection of wines and beers. We pride ourselves on offering exceptional customer service and fostering a welcoming shopping environment where every guest feels valued and appreciated. Our commitment to core values such as respect, honesty, integrity, diversity, inclusion, and safety underscores everything we do, both for our customers and our associates. We strive to create memorable experiences that keep customers returning, making us a leader in the specialty wine and beer retail industry.
We are currently seeking a knowledgeable and dedicated Wine and Beer Specialist to join our team. This role plays a critical part in delivering outstanding customer experiences by assisting patrons in selecting the perfect products to meet their tastes and needs. The ideal candidate will be enthusiastic about wine and beer, well-versed in domestic and imported varieties, and familiar with flavor profiles and industry trends. They must enhance our Customer 1st strategy by fostering an environment that encourages excellent service and promotes a safe, clean, and inviting store atmosphere. Additionally, the Wine and Beer Specialist will assist the department manager in achieving sales and profit goals, monitor quality assurance standards, and support company safety programs. This is a full-time role that requires a passion for customer interaction, retail experience, and the ability to thrive under pressure while maintaining effective communication and basic math skills. Candidates must be at least 21 years old and able to pass a wine proficiency test once employed. Fluency in a second language is considered an advantage.
We are currently seeking a knowledgeable and dedicated Wine and Beer Specialist to join our team. This role plays a critical part in delivering outstanding customer experiences by assisting patrons in selecting the perfect products to meet their tastes and needs. The ideal candidate will be enthusiastic about wine and beer, well-versed in domestic and imported varieties, and familiar with flavor profiles and industry trends. They must enhance our Customer 1st strategy by fostering an environment that encourages excellent service and promotes a safe, clean, and inviting store atmosphere. Additionally, the Wine and Beer Specialist will assist the department manager in achieving sales and profit goals, monitor quality assurance standards, and support company safety programs. This is a full-time role that requires a passion for customer interaction, retail experience, and the ability to thrive under pressure while maintaining effective communication and basic math skills. Candidates must be at least 21 years old and able to pass a wine proficiency test once employed. Fluency in a second language is considered an advantage.
Job Requirements
- Must be 21 years of age
- high school education or equivalent
- experience working with wine and beer
- retail experience
- ability to handle stressful situations
- effective communication skills
- knowledge of basic math
- pass wine proficiency test once employed
- second language speaking, reading and/or writing
Job Qualifications
- High school education or equivalent
- experience working with wine and beer
- retail experience
- knowledge of imported and domestic wine and beer varieties and flavor profiles
- knowledge of industry trends in specialty wines and beers as they relate to the consumer
- effective communication skills
- ability to handle stressful situations
- knowledge of basic math
- second language speaking, reading and/or writing skills
- ability to pass wine proficiency test after employment
Job Duties
- Promote trust and respect among associates
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples consistent with company guidelines and applicable laws
- inform customers of wine specials
- provide customers with products that they have requested
- recommend wine items to customers to ensure they get the products they want and need
- assist customers with pairing of wine and other items such as meat, cheeses, desserts
- collaborate with store chef for wine tastings and other programs featuring wines
- stay current with present, future, seasonal and special ads
- ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Location
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