Treasury Wine Estates

Wine Club Specialist - BV

Elk Grove, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $27.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off
401K with company match
Employee product allowance
TWEforME Day

Job Description

Treasury Wine Estates (TWE) stands as one of the world's premier wine companies, boasting an impressive portfolio of brands renowned for their rich heritage, exceptional quality, and global acclaim. As a leader in the wine industry, Treasury Wine Estates embodies its guiding philosophy, 'Boldly Cultivating.' This purpose drives the company to cultivate value not only through its distinguished brands and outstanding wines but also by fostering a culture that nurtures its people and contributes positively to the environment and communities it serves. At TWE, employees are encouraged to bring their whole selves to work, fostering a culture of courage, collaboration,... Show More

Job Requirements

  • Be 21 years of age or older
  • Possess a minimum of one year’s wine sales, restaurant and/or hospitality service experience
  • Be self-motivated and highly organized requiring minimal direction
  • Communicate effectively in English with all levels of employees and consumers
  • Be available to work flexible shifts, weekends and holidays
  • Have a basic understanding of wine and winemaking
  • Maintain a clean professional appearance
  • Be able to travel occasionally to other company locations
  • Be able to lift 40 pounds or more
  • Knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants is desired

Job Qualifications

  • Minimum one year of wine sales, restaurant, and/or hospitality service experience
  • Effective communication skills in English, both written and spoken
  • Strong interpersonal skills
  • Basic understanding of wine and winemaking
  • Ability to work flexible shifts including weekends and holidays
  • Clean professional appearance capable of representing Treasury Wine Estates internally and externally
  • Ability to travel occasionally to other company locations
  • Knowledge of food and wine, and familiarity with Sonoma, Napa, and Bay Area restaurants (desired)

Job Duties

  • Drive wine club growth and member retention
  • Achieve or exceed direct-to-consumer financial objectives including total revenue, wine club conversions, new guest data collection, and average order values
  • Support tracking and accurate processing of wine club sign-ups and incentive rewards
  • Maintain proper inventory management to minimize loss and expense
  • Manage shipping activities including returns and claims for onsite wine club orders
  • Represent Beaulieu Vineyard brand to promote sales transactions and build customer loyalty
  • Complete transactions accurately using point-of-sale systems including shipping orders, wine club and cash transactions
  • Stock, price, and display merchandise
  • Build and maintain long-term guest relationships
  • Assist in executing will call processes accurately
  • Provide ongoing staff training on wine club key topics
  • Educate guests about wines, winemaking techniques, and winery history
  • Promote the wine club program and encourage sign-ups to increase sales
  • Set up and host private dinners, wine tastings, and tours for guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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