Wine and Spirits Clerk

Hy-Vee is a well-established and respected supermarket chain known for its commitment to customer service and community involvement. With a strong presence across multiple states, Hy-Vee prides itself on providing a welcoming and engaging shopping environment, focusing on customer satisfaction, employee development, and quality products. The company operates various departments within its stores, including groceries, perishables, health and wellness, and specialty items such as wine and spirits. Hy-Vee's employees are considered their greatest strength, exemplifying the company's promise of "a helpful smile in every aisle". This ensures a positive experience for every customer who walks through their doors. Hy-Vee fosters a workplace culture built on partnerships, a growth mindset, professionalism, and results orientation, aiming to nurture a highly motivated and customer-focused team.

The role of Wine & Spirits Clerk at Hy-Vee is a non-exempt, hourly position that requires a combination of customer service, product knowledge, and merchandising skills. The primary function of this role is to provide prompt, efficient, and friendly customer service while educating customers about the vast selection of wine and spirits Hy-Vee offers. This position demands a high level of engagement with customers by greeting them warmly, addressing their needs with patience and professionalism, and assisting them in locating and choosing products. In addition to customer interaction, the clerk is responsible for maintaining merchandise by rotating stock, facing products to ensure excellent visual appeal, and replenishing inventory to meet quality standards.

The Wine & Spirits Clerk also plays a key role in the operational side of the department, which includes checking in new shipments, organizing stock, and occasionally reviewing invoices. Attention to detail and strict adherence to company standards for sanitation, hygiene, and dress code are critical. This position also requires compliance with local, state, and federal regulations concerning the sale of tobacco and liquor products. Night and weekend shifts are a requirement for this position, reflecting the dynamic and often fast-paced retail environment. Additionally, the role requires physical abilities such as lifting medium weights, standing for extended periods, and performing repetitive motions.

Hy-Vee encourages teamwork and a cooperative work environment where employees work closely together to ensure customer satisfaction and store success. The company offers a competitive starting wage ranging from $13.50 to $16.80 per hour, depending on experience. Employment is contingent upon the successful completion of a pre-employment drug screen. In summary, the Wine & Spirits Clerk position at Hy-Vee is ideal for individuals who are personable, attentive to detail, physically able to handle the demands of retail, and motivated by delivering exceptional customer service, all within a supportive and collaborative retail environment.