Wine and Spirits Clerk

Hy-Vee is a leading employee-owned grocery store chain in the United States, known for its strong commitment to customer service and community involvement. With stores across the Midwest, Hy-Vee prides itself on offering quality products and a pleasant shopping experience guided by the company's core principle: "a helpful smile in every aisle." This philosophy extends beyond just customer interactions; it reflects the company's dedication to creating a positive work environment where associates feel valued and empowered. Hy-Vee emphasizes teamwork, growth mindset, professionalism, and customer focus as fundamental aspects of its corporate culture. The company serves millions of customers by providing a wide range of products including groceries, health and wellness items, household goods, and specialty departments such as Wine & Spirits. As a dynamic company with a diverse workforce, Hy-Vee continuously invests in training and development to cultivate associates' skills and advance their careers within the organization.

The Wine & Spirits Clerk at Hy-Vee plays a vital role in delivering exceptional customer service to patrons shopping in the Wine & Spirits department. This entry-level, non-exempt position is designed for individuals passionate about customer engagement and product knowledge. The clerk is responsible for educating customers about various wine and spirits products, ensuring shelves are stocked, organized, and visually appealing while maintaining the highest quality standards. They also assist customers by helping them find specific products, providing guidance on selections, handling inventory duties, and adhering to all company and legal regulations concerning the sale of alcohol and tobacco products. Employing a friendly and professional demeanor, the Wine & Spirits Clerk must create a welcoming shopping environment by greeting customers, responding to inquiries both in person and by phone, and assisting with any special requests to enhance the overall customer experience. Physical stamina and the ability to perform tasks such as lifting, stocking merchandise, and maintaining displays are essential to succeed in this role. Additionally, the clerk must ensure cleanliness and orderliness of the work area while following proper sanitation procedures.

The role offers a competitive hourly wage starting from $13.50 to $16.80, depending on experience, and presents an excellent opportunity for individuals who enjoy working in a fast-paced retail environment with frequent customer interaction. This position requires a candidate who is at least 18 years old, possesses strong interpersonal skills, and is capable of working effectively as part of a team. Hy-Vee’s emphasis on professional development and associate wellbeing makes this job an attractive option for those looking to build a rewarding career in retail management or customer service. Candidates should be prepared to pass a pre-employment drug screen as part of the hiring process. Overall, the Wine & Spirits Clerk is a key member of the Hy-Vee team, contributing to the store's reputation for outstanding service and quality offerings in its Wine & Spirits department.