Wine and Spirits Clerk

Hy-Vee is a leading employee-owned chain of supermarkets in the Midwestern United States, known for its strong commitment to community engagement, excellent customer service, and a supportive workplace culture. Established over 80 years ago, Hy-Vee has built a solid reputation for providing quality products and services across its various departments, including grocery, pharmacy, health and wellness, and wine and spirits. The company prioritizes the well-being and satisfaction of both its customers and employees, fostering an environment where every team member is valued and empowered to succeed. With a firm belief that "our people are our strength," Hy-Vee commits to creating a friendly, helpful atmosphere within its stores where every customer interaction is met with a genuine smile and a willingness to assist.

The role of Wine & Spirits Clerk at Hy-Vee is designed for individuals passionate about customer service and knowledgeable about wine and spirits products. As a Wine & Spirits Clerk, you will be the friendly face greeting customers, providing prompt and efficient assistance, and educating them on various wine and spirits selections to enhance their shopping experience. This position requires a person who is customer-focused, professional, and results-oriented, with a growth mindset and the ability to work well both independently and as part of a team. The clerk is responsible for maintaining the highest quality standards within the department, including managing inventory, replenishing stock, rotating merchandise, and ensuring compliance with all relevant laws and company policies regarding the sale of alcohol and tobacco products.

This role offers a starting hourly wage ranging from $13.50 to $16.80, depending on experience, which reflects Hy-Vee's dedication to offering competitive compensation for valuable team members. The position is categorized as non-exempt, requiring adherence to scheduled shifts and punctuality. Additionally, the role involves various physical activities such as lifting, moving, and stocking products, and requires the ability to work in a fast-paced environment with some exposure to cleaning solvents, temperature extremes, and equipment movement hazards.

As a Wine & Spirits Clerk, your day-to-day responsibilities will encompass greeting customers warmly, assisting with product location and retrieval, answering telephone inquiries, educating customers about product qualities and benefits, and maintaining organized and appealing product displays. You will play a key part in supporting the department's operational efficiency by checking in deliveries, managing inventory counts, and building eye-catching displays that draw customers’ attention. Upholding proper sanitation procedures and personal hygiene is critical in maintaining a clean, neat, and professional work environment.

Moreover, this role requires diligence in understanding and following local, state, and company policies related to the sale of restricted products such as alcohol and tobacco to ensure compliance and the safety of customers and the business. Teamwork and collaboration with other store departments are essential, as is the willingness to support other store areas and participate in special projects as needed. This comprehensive, hands-on position is ideal for motivated individuals who enjoy customer interaction, product knowledge, and a dynamic retail setting. Joining Hy-Vee as a Wine & Spirits Clerk means becoming part of a company that values dedication, inclusivity, and a commitment to delivering exceptional service in every aisle.