
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $16.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
This position is within a professional hospitality setting, likely a restaurant or similar establishment, known for its focus on customer service and operational efficiency. The role is designed to provide guests with a welcoming and smooth experience upon their arrival, ensuring that the front entrance area remains not only organized but also reflective of the business's standards for cleanliness and professional demeanor. The company places high value on the hostess's ability to interact warmly and courteously with customers, contributing both to the overall atmosphere and the operational flow of the establishment. This role requires the individual to be attentive and proactive, managing the seating arrangements and liaising with other staff to accommodate special requests and maintain timely service.
The hostess position involves significant interaction with guests as they enter, requiring a balance of a friendly greeting and efficient seat management. The role includes escorting guests to their tables, managing the hostess stand, and ensuring the cleanliness and proper setup of the seating area. Additional responsibilities can include assisting with coat check services and distributing promotional materials to attract business. The job also requires a visible and approachable presence during shifts, highlighting the importance of the hostess as both a representative and an operational agent within the hospitality environment.
This role is suitable for someone who enjoys working in a fast-paced, customer service-driven environment, with a focus on maintaining order and exemplary guest interactions. The position may be part-time or full-time and will involve various physical tasks including standing, walking, and light lifting. The employer likely offers some form of compensation aligned with hospitality industry standards, and values individuals who can maintain professionalism and composure in a dynamic setting. This is a pivotal role in ensuring that guests' first impressions are positive and that their service throughout their visit is seamless and attentive.
The hostess position involves significant interaction with guests as they enter, requiring a balance of a friendly greeting and efficient seat management. The role includes escorting guests to their tables, managing the hostess stand, and ensuring the cleanliness and proper setup of the seating area. Additional responsibilities can include assisting with coat check services and distributing promotional materials to attract business. The job also requires a visible and approachable presence during shifts, highlighting the importance of the hostess as both a representative and an operational agent within the hospitality environment.
This role is suitable for someone who enjoys working in a fast-paced, customer service-driven environment, with a focus on maintaining order and exemplary guest interactions. The position may be part-time or full-time and will involve various physical tasks including standing, walking, and light lifting. The employer likely offers some form of compensation aligned with hospitality industry standards, and values individuals who can maintain professionalism and composure in a dynamic setting. This is a pivotal role in ensuring that guests' first impressions are positive and that their service throughout their visit is seamless and attentive.
Job Requirements
- High school diploma or general education degree (GED)
- One year related experience and/or training
- Ability to read and comprehend simple instructions
- Ability to write simple correspondence
- Effective one-on-one and small group communication skills
- Basic math ability including operations and graph interpretation
- Knowledge of internet and related software
- Ability to maintain a professional appearance and courteous demeanor
- Ability to perform physical activities including standing, walking, lifting up to 40 pounds
- Ability to work in environments with exposure to outdoor weather and heat conditions
Job Qualifications
- High school diploma or general education degree (GED)
- At least one year of related experience or equivalent combination of education and training
- Ability to read, comprehend, and write simple correspondence
- Effective communication skills for one-on-one and small group interactions
- Basic math skills including addition, subtraction, multiplication, division, and interpretation of graphs
- Basic computer skills with knowledge of internet software
- Strong customer focus and the ability to manage stress and maintain composure
Job Duties
- Greet and seat customers with a cordial and friendly attitude
- Escort customers to assigned seating areas and accommodate special needs or requests
- Notify servers of new guests in their section to ensure prompt service
- Maintain visibility at the hostess stand throughout the shift
- Distribute promotional flyers to encourage off-premise business
- Assist with coat-check duties when required
- Maintain cleanliness and orderliness of the hostess station and entrance area
- Verify proper table setup and seating arrangements prior to opening
- Report any maintenance or housekeeping issues to management promptly
- Maintain a professional appearance and a courteous demeanor at all times
- Perform additional tasks as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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