WIC Receptionist/CNE Float

Adelante Healthcare is a community-focused healthcare provider dedicated to offering comprehensive medical services with a strong emphasis on culturally competent care and community wellness. Serving Arizona communities, Adelante Healthcare operates multiple clinic sites aimed at delivering accessible and quality healthcare services to underserved populations. As an organization, it embodies core values such as compassion, excellence, integrity, learning, respect, and sustainability, fostering a supportive workplace environment that encourages professional growth and impact. They strive to maintain high standards in patient safety, employee engagement, and innovative approaches to healthcare delivery.

The position of WIC Receptionist / Community Nutrition Educator Float at Adelante Healthcare is a vital role within the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). This role is responsible for greeting and supporting clients concerning WIC policies and procedures, ensuring a welcoming and efficient environment for all participants. A key part of the role includes answering and routing incoming calls for various clinics, scheduling and managing appointments, and conducting client certification and pre-certification processes for WIC eligibility. The position demands a balance of administrative and direct client interaction duties, requiring the employee to conduct health appraisals and nutritional assessments, provide tailored nutrition counseling, and facilitate referrals to specialized care as needed. This role involves active engagement in community health promotion and nutrition education, which is fundamental in enhancing the wellbeing of women, infants, and children served by the program.

The WIC Receptionist / Community Nutrition Educator Float must utilize critical thinking skills to address complex nutritional needs including lactation management, monitor client progress, and maintain meticulous documentation in the WIC Hands software system. Additionally, the role includes office management responsibilities such as ordering supplies and ensuring the organization of physical office space. Compliance with health and safety protocols including CPR certification and fingerprint clearance is essential, as well as the ability to work effectively with diverse populations. Bilingual proficiency in English and Spanish is strongly preferred to better serve the community's language needs. The job also involves occasional travel to other clinic sites and supporting broader organizational projects, requiring flexibility and adaptability. Overall, this position offers an impactful opportunity to contribute to crucial public health initiatives through direct client service, education, and administrative support in a supportive healthcare setting.