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Whits Frozen Custard Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $35,000.00 - $47,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Paid Time Off
employee discount
Tips
supplemental income

Job Description

Whits Frozen Custard is a vibrant food and beverage establishment known for delivering delicious frozen custard treats in a fun and loving atmosphere. As part of Providence Hospitality, a dynamic hospitality company based in Huntsville, Alabama, Whits Frozen Custard stands out for its commitment to original and bold dining concepts that highlight Southern hospitality and quality. Providence Hospitality was founded in 2020 through the partnership of two influential Alabama hospitality groups, HX Brands and Power Brands. This collaboration brought together seasoned hospitality professionals, including executive chefs and sommeliers, who strive to create memorable culinary and social experiences for the community. Whits Frozen Custard benefits from this strong backing and offers a welcoming environment where exceptional guest experiences are a top priority.

We are currently seeking a highly skilled and motivated Store Manager to oversee the daily operations of our Whits Frozen Custard store at the Loona's & The Providence Bar location in Huntsville, AL. This role offers an exciting opportunity to develop leadership skills in a dynamic and customer-focused environment. As the Store Manager, you will be responsible for managing resources, staff, stock, and financial performance. This position offers flexibility with full-time and part-time schedules available, including 8-hour shifts and weekend availability, making it a great fit for candidates seeking a work-life balance. The annual salary ranges from $35,000 to $47,000, complemented by additional income opportunities such as tips and supplemental income. You will also enjoy employee discounts and paid time off as part of your benefits package.

In this role, you will play a key part in fostering a motivating and enthusiastic team culture that values customer satisfaction and teamwork. Your leadership will directly impact the store's success by ensuring smooth operations and superb customer service. You will recruit, train, and inspire staff members to meet sales targets and uphold the highest standards of service. Maintaining financial records, managing budgets, and preparing promotional displays will also be a vital part of your responsibilities. Moreover, you will address customer complaints and queries with a friendly, solution-oriented approach while ensuring full compliance with health and safety regulations. This position is ideal for individuals who are proactive, have excellent organizational and communication skills, and thrive in collaborative team environments.

Joining Whits Frozen Custard means being part of a delicious and enthusiastic team where your contributions are valued. You will gain hands-on experience in store management and customer engagement within an industry focused on innovation and excellence. Providence Hospitality encourages personal and professional growth by providing a supportive environment where team members can advance their careers. Whether you are an experienced manager or passionate about stepping up to a challenging leadership role, this Store Manager position offers a rewarding opportunity to make a positive impact on our customers and community.

Job Requirements

  • No education required
  • strong commercial awareness
  • confidence in decision-making
  • excellent organizational skills
  • excellent verbal communication skills
  • ability to work collaboratively within a team
  • problem-solving skills
  • proactive attitude

Job Qualifications

  • Strong commercial awareness and confidence in decision-making
  • excellent organizational and verbal communication skills
  • ability to work collaboratively within a team
  • problem-solving skills and a proactive attitude

Job Duties

  • Supervise daily store operations and manage resources effectively
  • oversee stock, staff, and sales management to ensure smooth operations
  • provide exceptional customer service and build trust with customers
  • recruit, train, and motivate staff to meet sales targets
  • maintain financial records and manage budgets
  • address customer complaints and queries with a friendly approach
  • ensure compliance with safety and health regulations
  • prepare promotional displays and materials to enhance sales

Job Criteria

Experience

Mid Level (3-7 years)


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