Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Employee Meals
flexible scheduling
Professional Development
Job Description
Wheelhouse is the newest dining concept from the Georgetown Events Hospitality Group, located in Chevy Chase. This full-service restaurant and bar is designed to be a vibrant neighborhood destination where guests can enjoy a unique combination of great food, a lively atmosphere, and genuine hospitality. As an integral part of the local community, Wheelhouse aims to provide a welcoming environment that fosters connection among guests and staff alike. By blending an innovative menu with attentive service and a carefully crafted ambiance, Wheelhouse stands out as a go-to spot for casual dining, celebrations, and social gatherings.
The role of server at Wheelhouse is vital to delivering the exceptional dining experiences that the restaurant promises its guests. This position requires individuals who are hard-working, team-oriented, and passionate about hospitality. Servers at Wheelhouse are the face of the restaurant, responsible for ensuring every guest feels welcomed, attended to, and valued throughout their visit. It is an opportunity to work within a dynamic and energetic team that thrives on collaboration and strives to exceed guest expectations consistently.
Servers will greet guests warmly with genuine smiles and establish eye contact, setting the tone for an enjoyable dining experience from the moment guests arrive. Managing guest flow and seating efficiently between the dining room and the bar area based on preferences and availability is another critical responsibility. Servers also assist guests by escorting them to tables, presenting menus, and facilitating smooth handoffs to assigned service staff. Maintaining accurate wait times, managing waitlists effectively, and handling phone inquiries, including reservations, ensure that guests receive timely and courteous communication.
The role demands attentiveness throughout the guests' experience, with servers actively supporting the broader service team to maintain high standards. Sharing promotions, answering questions, and handling requests are part of the daily duties, contributing to a personalized and engaging experience. Additionally, servers help keep the host stand and dining areas clean and organized, adhering strictly to sanitation, safety, and alcohol service standards.
Candidates should be positive, welcoming, and possess strong communication skills to thrive in Wheelhouse’s fast-paced environment. The ability to stay organized, multitask, and maintain composure during busy periods is essential. Flexibility is also required, as shifts may include nights, weekends, and holidays, as is the physical stamina to stand and walk for long durations and carry trays weighing between 10 to 30 pounds. Previous experience in a full-service restaurant is preferred but not required.
Working at Wheelhouse offers a chance to be part of an exciting and growing hospitality concept, where the energy is high, and the commitment to excellent guest service is paramount. Those who join the team will find an engaging workplace that values teamwork, professionalism, and a passion for creating memorable dining moments.
The role of server at Wheelhouse is vital to delivering the exceptional dining experiences that the restaurant promises its guests. This position requires individuals who are hard-working, team-oriented, and passionate about hospitality. Servers at Wheelhouse are the face of the restaurant, responsible for ensuring every guest feels welcomed, attended to, and valued throughout their visit. It is an opportunity to work within a dynamic and energetic team that thrives on collaboration and strives to exceed guest expectations consistently.
Servers will greet guests warmly with genuine smiles and establish eye contact, setting the tone for an enjoyable dining experience from the moment guests arrive. Managing guest flow and seating efficiently between the dining room and the bar area based on preferences and availability is another critical responsibility. Servers also assist guests by escorting them to tables, presenting menus, and facilitating smooth handoffs to assigned service staff. Maintaining accurate wait times, managing waitlists effectively, and handling phone inquiries, including reservations, ensure that guests receive timely and courteous communication.
The role demands attentiveness throughout the guests' experience, with servers actively supporting the broader service team to maintain high standards. Sharing promotions, answering questions, and handling requests are part of the daily duties, contributing to a personalized and engaging experience. Additionally, servers help keep the host stand and dining areas clean and organized, adhering strictly to sanitation, safety, and alcohol service standards.
Candidates should be positive, welcoming, and possess strong communication skills to thrive in Wheelhouse’s fast-paced environment. The ability to stay organized, multitask, and maintain composure during busy periods is essential. Flexibility is also required, as shifts may include nights, weekends, and holidays, as is the physical stamina to stand and walk for long durations and carry trays weighing between 10 to 30 pounds. Previous experience in a full-service restaurant is preferred but not required.
Working at Wheelhouse offers a chance to be part of an exciting and growing hospitality concept, where the energy is high, and the commitment to excellent guest service is paramount. Those who join the team will find an engaging workplace that values teamwork, professionalism, and a passion for creating memorable dining moments.
Job Requirements
- Previous experience in a full-service restaurant preferred
- Ability to stand and walk for extended periods
- Ability to carry trays or supplies (10-30 lbs)
- Flexibility to work a variety of shifts, including nights, weekends, and holidays
- Strong communication skills
- Positive and welcoming attitude
- Ability to stay organized and multitask in a fast-paced environment
Job Qualifications
- Positive, welcoming attitude with strong communication skills
- Ability to stay organized and composed in a fast-paced environment
- Strong guest service mindset and attention to detail
- Ability to multitask and manage multiple priorities
- Flexibility to work a variety of shifts, including nights, weekends, and holidays
- Ability to stand and walk for extended periods
- Ability to carry trays or supplies (10-30 lbs)
- Previous full-service restaurant experience preferred
Job Duties
- Greet all guests warmly with a smile and eye contact upon arrival and departure
- Manage guest flow and seating between the dining room and bar based on guest preference and availability
- Escort guests to tables, present menus, and introduce their server for a smooth handoff
- Provide accurate wait times and manage the waitlist effectively
- Answer phone calls and assist with reservations or guest inquiries
- Share current promotions and key information with guests
- Stay attentive to guest needs throughout their experience and support the service team as needed
- Assist with maintaining cleanliness and organization of the host stand and dining areas
- Follow all sanitation, safety, and alcohol service standards
- Contribute to overall team success by supporting all front-of-house operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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