Wetzel's Pretzels - Food Truck Operator/Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedules
education and tuition assistance
401(k) retirement program with employer matching after 6 months
Health benefits to employees working over 30 hours per week after one year
Daily meal (pretzel, dip, drink) and two free meal cards bi-weekly
Disney self admission pass (if working in Disney locations)
Disney World park tickets (Summer & Winter if working in Disney locations)
Team Member Recognition Program
Holiday pay rates when working on Thanksgiving and Christmas Day

Job Description

Wetzel's Pretzels is a vibrant and fast-growing bakery known for producing hot, crave-able, hand-made pretzels that are recognized as best in class. With a strong emphasis on quality and customer satisfaction, Wetzel's Pretzels maintains a dynamic presence in various locations, including its popular spot at Disney Springs Marketplace in Orlando. The company prides itself on fostering a fun, team-oriented environment that supports personal growth and professional development. Wetzel's Pretzels is committed to upholding its brand standards while ensuring that each guest has an exceptional experience with delicious products and exceptional service.

The role of Food Truck Operator and Assistant Manager at Wetzel's Pretzels presents a unique opportunity for candidates who have a passion for food service, leadership, and driving. This hybrid position involves driving and operating the company’s food truck at various events and locations throughout the Orlando area. The food truck operator is responsible not only for safely driving a 22-foot truck but also for managing all aspects of food truck operations, including setup, service, and breakdown. Outside of these driving duties, the position acts as an assistant manager at Wetzel's Pretzels' Disney Springs Marketplace location, supporting overall store operations and financial performance, supervising team members, and ensuring compliance with brand standards.

Candidates for this position will enjoy a competitive pay structure, flexible scheduling, and a lively work environment that emphasizes teamwork and customer satisfaction. Wetzel's Pretzels offers a distinctive workplace culture that encourages personal and professional growth, making this role ideal for those who want to be part of a growing brand with a strong community presence. This role is especially suited for individuals with prior experience operating food trucks and who have leadership skills in retail or food service settings.

The Food Truck Operator and Assistant Manager plays a critical role in ensuring that the brand continues to deliver top-tier products and service, whether on the road or at the storefront. The position demands excellent interpersonal skills, the ability to manage a team effectively, and a guest-focused mindset to anticipate and exceed customer expectations. Wetzel's Pretzels supports its employees with numerous benefits, including flexible schedules, health benefits for eligible employees, and special perks when working in Disney locations, such as park tickets and self-admission passes. The company values diversity and equal opportunity, confirming its commitment to an inclusive workforce free from discrimination.

Job Requirements

  • Must be at least 21 years old
  • have a valid driver license
  • clean driving record
  • at least two years of experience driving
  • prior experience driving a 22-foot truck
  • able to adhere to a schedule and arrive ready to work on time
  • dressed for the role and ready to act in a professional manner
  • willing to work weekends and holidays
  • able to lift and/or move a minimum of 10 pounds
  • other duties as assigned

Job Qualifications

  • Must be at least 21 years old
  • have a valid driver license
  • clean driving record
  • at least two years of experience driving
  • prior experience driving a 22-foot truck
  • food service/retail background is a plus
  • strong desire to grow personally and professionally
  • problem solving and decision-making skills
  • strong interpersonal, communication, planning, and organizational skills
  • guest-focused with ability to anticipate and understand guests' needs and exceed their expectations

Job Duties

  • Drive and operate food truck at various events and locations, including setup, service, and breakdown
  • coordinate event setup and breakdown, ensuring food truck is fully operational, stocked, and prepared before service begins
  • assist General Manager with the overall operations and financial performance within the store
  • supervise and lead team members, ensuring efficient service and adherence to Wetzel's Pretzels' brand standards
  • hold guests as highest priority and ensure each guest is highly satisfied with his/her experience
  • deliver quality food and beverage to each guest according to brand standards and using brand systems
  • ensure cash handling and sanitation procedures are in place and followed
  • furnish regular reports to the corporate office

Job Criteria

Experience

Mid Level (3-7 years)


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