Job Overview
Compensation
Hourly
Exact $21.00
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Westin San Diego Bayview is a premier hotel located in the bustling heart of downtown San Diego. Known for its modern and upscale atmosphere, the hotel caters to both business and leisure travelers seeking comfort and convenience. Guests enjoy stylishly appointed rooms, a 24-hour fitness studio, a rooftop pool, and an on-site restaurant and bar, all situated close to popular attractions like the Gaslamp Quarter and Little Italy. This dynamic property blends luxury with urban excitement, providing a professional yet inviting environment for both guests and employees. The Westin San Diego Bayview values a team-oriented culture and strives to deliver exceptional service in a polished and fast-paced hospitality setting.
We are currently seeking a Front Desk Agent to join our vibrant team. In this role, you will be the ultimate guest experience guru, mastering warm welcomes, smooth check-ins, and friendly farewells. As the face of the hotel, every guest interaction you have is an opportunity to make a lasting impression by providing seamless and welcoming service. Behind the scenes, you will efficiently manage the front desk operations including reservations, guest requests, and handling any surprises that arise with professionalism and a positive attitude. This position requires a multitasking marvel who thrives in a fast-paced environment and can maintain composure under pressure. You will play a crucial role in ensuring our guests’ stays are flawless and memorable by exhibiting top-tier communication, problem-solving skills, and hospitality expertise.
The Front Desk Agent position is full time with eligibility for a competitive benefits package after an initial waiting period. Benefits include daily pay options, comprehensive medical, dental, and vision coverage, disability income protection, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Our team supports a diverse clientele including business travelers and vacationers, making this an exciting opportunity for anyone passionate about delivering excellent customer service in an upscale hotel environment. If you are enthusiastic about hospitality and enjoy turning first impressions into lasting experiences, this role at The Westin San Diego Bayview is your perfect match.
We are currently seeking a Front Desk Agent to join our vibrant team. In this role, you will be the ultimate guest experience guru, mastering warm welcomes, smooth check-ins, and friendly farewells. As the face of the hotel, every guest interaction you have is an opportunity to make a lasting impression by providing seamless and welcoming service. Behind the scenes, you will efficiently manage the front desk operations including reservations, guest requests, and handling any surprises that arise with professionalism and a positive attitude. This position requires a multitasking marvel who thrives in a fast-paced environment and can maintain composure under pressure. You will play a crucial role in ensuring our guests’ stays are flawless and memorable by exhibiting top-tier communication, problem-solving skills, and hospitality expertise.
The Front Desk Agent position is full time with eligibility for a competitive benefits package after an initial waiting period. Benefits include daily pay options, comprehensive medical, dental, and vision coverage, disability income protection, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Our team supports a diverse clientele including business travelers and vacationers, making this an exciting opportunity for anyone passionate about delivering excellent customer service in an upscale hotel environment. If you are enthusiastic about hospitality and enjoy turning first impressions into lasting experiences, this role at The Westin San Diego Bayview is your perfect match.
Job Requirements
- High school diploma or equivalent
- prior experience in hotel or hospitality preferred
- knowledge of hotel management software
- proficiency with Microsoft Office
- strong interpersonal and communication skills
- ability to handle guest requests and resolve issues
- ability to multitask and work in a busy environment
Job Qualifications
- High school diploma or equivalent
- experience in hotel or related hospitality field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication skills
- strong problem-solving abilities
- ability to multitask in a fast-paced environment
Job Duties
- Greet and welcome guests warmly and professionally
- manage check-in and check-out processes efficiently
- handle guest inquiries and requests promptly
- coordinate with other hotel departments to ensure smooth operations
- resolve guest concerns and complaints effectively
- maintain accurate reservation and financial records
- multitask to manage front desk activities seamlessly
Job Criteria
Experience
No experience required
Job Location
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