West Palm Beach Kia - Automotive Service Porter/Valet

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $17.00
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Work Schedule

Standard Hours
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Benefits

Employee purchase and service discounts
Excellent opportunities for growth and internal promotions
401(k)

Job Description

Greenway Automotive Group is a leading and progressive privately held automotive company that operates across multiple states in the US including Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, as well as internationally in China. The Group is composed of 34 domestic automotive dealerships which rank amongst the nation's top performers in terms of sales, service, customer satisfaction, and profitability. The company prides itself on its commitment to excellence and being an equal opportunity employer. Greenway Automotive Group has built a strong reputation by fostering a customer-centric approach and delivering superior automotive services and products in the communities it serves.

Greenway West Palm Beach KIA is currently seeking to fill an immediate opening for a Service Porter/Valet. This role is vital in ensuring the flow and delivery of excellent service at the dealership's service department. The Service Porter/Valet is an outgoing, dependable individual responsible for greeting customers in a friendly and professional manner upon their arrival, confirming appointments, and gathering essential information about the customer's visit to facilitate a smooth handoff to a Service Advisor. This position requires handling customer vehicles with great care, moving them around the lot and service areas safely while maintaining their clean and damage-free condition. Moreover, the role involves performing custodial duties within the service lot and workshop areas to maintain a clean and safe environment.

Ideal candidates for this position possess a high school diploma or equivalent GED, hold an unrestricted driver’s license with a clean driving record, maintain a professional demeanor and positive attitude, and have excellent communication skills. The job demands working in outdoor environments subjected to seasonal weather variations, including hot summers and cold winters. Additionally, it is important for the candidate to be capable of driving both automatic and manual transmission vehicles. Experience as a valet or a basic knowledge of automotive servicing or repair is considered advantageous but not mandatory. Given the requirement to operate vehicles safely, applicants must have a valid driver's license and an impeccable driving record. The Greenway West Palm Beach KIA team looks forward to welcoming a Service Porter/Valet who values professionalism, customer service excellence, and teamwork.

Job Requirements

  • High school diploma or GED
  • valid driver’s license with a clean driving record
  • able to work outdoors in various weather conditions
  • able to drive both automatic and standard transmission vehicles
  • able to stand and walk for long periods
  • excellent communication skills
  • positive attitude and professional appearance

Job Qualifications

  • Friendly and customer service focused
  • prompt, reliable, and responsible
  • able to multi-task and work under pressure
  • able to walk and stand for long periods of time as well as work outside
  • able to drive both automatic and standard-transmission vehicles
  • high school diploma or GED preferred
  • previous experience preferred
  • unrestricted driver's license and clean driving record
  • able to safely operate motor vehicles in tight and small spaces
  • neat, clean, and professional appearance
  • strong customer service skills

Job Duties

  • Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
  • answer initial questions from the customer
  • be the first and last impression of the dealership
  • operate customer and dealership owned vehicles safely and with the utmost care
  • pick up and deliver stock units to and from service department
  • use the company Key Track Machine System
  • helps maintain a clean and safe service area by performing general cleaning duties such as trash removal, sweeping
  • do not use cell phones on the drive or while in moving vehicle
  • verifies customer appointments and all relevant customer information including name, VIN, tag number, mileage
  • helps with loaner vehicles and parks vehicles after they have been written up
  • installs disposable protective coverings like seat covers, steering wheel covers, floor mats, and tags in all vehicles brought in for service
  • delivers keys and repair order to the appropriate Service Advisor after parking vehicle
  • retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
  • follows all safety and security procedures
  • performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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