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WE'RE HIRING valet drivers and traffic controllers at University of Kansas Hospital

Job Overview

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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k
Paid Time Off

Job Description

Towne Park is a leading hospitality services company dedicated to enhancing the guest experience through exceptional service and professionalism. With a strong commitment to creating smiles and making a positive impact, Towne Park serves millions of patients, visitors, and guests across its many locations. The company prides itself on fostering an environment where employees can thrive and feel valued, making every day an opportunity to brighten someone's day. Towne Park is known for its dedication to compassionate service that not only meets but exceeds customer expectations, whether it be easing the anxiety of a patient and their family or providing a memorable experience for a guest in a new city.

The role currently open at Towne Park is for Guest Service Associates who will primarily work at the University of Kansas Hospital. This position offers a chance for individuals, including those without prior experience, to join a dynamic team dedicated to providing outstanding hospitality. The Guest Service Associate is responsible for attending to guests with a pleasant and professional demeanor, ensuring that each interaction is marked by friendliness and efficiency. The core duties include parking and retrieving guest vehicles promptly and safely, assisting with luggage services, and delivering exceptional customer care. The position offers flexible schedules, including both full- and part-time opportunities with shifts spanning weekdays and weekends based on staffing needs. Compensation is competitive, with an hourly wage ranging from $16 to $17 plus tips. Additionally, Towne Park offers medical benefits to eligible employees, including accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, along with the opportunity to participate in a 401k retirement savings plan. This role is perfect for motivated individuals who enjoy working in a fast-paced environment where they can make a genuine difference in guests' experiences. Towne Park's open interviews provide an accessible path for interested candidates to apply and become part of a company dedicated to quality and care.

Job Requirements

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to appropriate places as approved by the location
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

No experience required


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