Wendy’s Team Member – WEN 11747 Dallas – Short (Dallas, TX)
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
employee discount
Meal Discount
flexible schedule
Uniform allowance
Job Description
Our establishment is a reputed fast food restaurant chain known for its prompt service, high-quality food offerings, and a commitment to exceeding customer expectations. We pride ourselves on creating an environment that values guest courtesy and ensures a memorable dining experience characterized by 'wow' service. Our team is composed of dedicated individuals focused on maintaining cleanliness, smooth customer flow, and adherence to company policies and procedures. Operating in a dynamic and fast-paced environment, we emphasize teamwork, efficiency, and a passion for customer satisfaction to create a welcoming atmosphere for guests of all ages.
The role we are seeking to fill is that of a fast food service team member, an essential position for delivering exceptional customer experiences. This job primarily involves greeting customers, managing orders efficiently using suggestive selling techniques, assembling food items accurately, and ensuring timely service of beverages and desserts. The position requires direct interaction with customers, including handling questions and concerns to provide swift solutions. Additionally, employees in this role are responsible for maintaining orderly eating and serving areas, assisting with food preparation by retrieving raw ingredients, and adhering strictly to hygiene and safety standards. Through these responsibilities, team members contribute to seamless restaurant operations and uphold the brand’s reputation for excellence. This is a front-line role critical to maintaining the flow of service and satisfaction in a fast-paced fast food setting, offering an excellent opportunity for individuals seeking to develop customer service skills and a career in the hospitality industry. Employment is typically part-time or full-time with competitive pay reflecting the role’s essential contribution to our customer-first philosophy.
The role we are seeking to fill is that of a fast food service team member, an essential position for delivering exceptional customer experiences. This job primarily involves greeting customers, managing orders efficiently using suggestive selling techniques, assembling food items accurately, and ensuring timely service of beverages and desserts. The position requires direct interaction with customers, including handling questions and concerns to provide swift solutions. Additionally, employees in this role are responsible for maintaining orderly eating and serving areas, assisting with food preparation by retrieving raw ingredients, and adhering strictly to hygiene and safety standards. Through these responsibilities, team members contribute to seamless restaurant operations and uphold the brand’s reputation for excellence. This is a front-line role critical to maintaining the flow of service and satisfaction in a fast-paced fast food setting, offering an excellent opportunity for individuals seeking to develop customer service skills and a career in the hospitality industry. Employment is typically part-time or full-time with competitive pay reflecting the role’s essential contribution to our customer-first philosophy.
Job Requirements
- must be 16 years old or older unless authorized by VPO and HR
- high school diploma preferred but not required
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to add and subtract two digit numbers
- ability to multiply and divide with 10s and 100s
- ability to perform these operations using units of American money and weight measurement, volume, and distance
- ability to apply common sense understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with occasional or no variables
Job Qualifications
- no prior experience or training required
- high school diploma preferred but not required
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- effective presentation skills in one-on-one and small group situations
- ability to add and subtract two digit numbers
- ability to multiply and divide with 10s and 100s
- ability to perform these operations using units of American money and weight measurement, volume, and distance
- ability to apply common sense understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with occasional or no variables
- must be 16 years old or older unless authorized by VPO and HR
Job Duties
- Greets the customer
- suggestive sale and answer questions about products
- records the customer’s order
- stages customers in serpentine area to maintain a smooth customer flow
- selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- serves cold drinks, hot beverages, and desserts
- receives payment
- assists customers with questions or complaints
- retrieves raw food stock and places at appropriate station for preparation
- performs duties to prepare food
- maintains orderly eating and serving areas
- ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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