Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Fuel discount
Free Meals
Health Insurance
Paid Time Off
Family leave
401(k) retirement savings plan

Job Description

Pilot Company is a leading operator of travel centers and convenience stores across the United States, renowned for providing safe, welcoming spaces for travelers and professional drivers on the road. Operating a vast network of travel centers, Pilot Company focuses on delivering exceptional customer service, high-quality products, and an inclusive work environment. The company prides itself on fostering a culture of teamwork, respect, and positivity, embracing the diversity of both its guests and team members. Its commitment to innovation and employee development creates dynamic workplace experiences that encourage growth and advancement opportunities. Employment with Pilot Company typically includes varied shifts, emphasizing flexibility to accommodate the diverse schedules of employees and guests alike. Pay rates start competitively between $11.60 and $15.70 per hour, reflecting the company's commitment to fair compensation and career growth.

Joining Pilot Company as a team member means entering a role full of opportunity, challenge, and interaction. The position centers on delivering fast, friendly, and clean customer service to a broad spectrum of guests ranging from professional drivers stopping for services, daily commuters grabbing coffee, to families and vacationers in need of snacks or meals. The role involves maintaining a positive and inclusive environment where each guest feels valued and served efficiently. Responsibilities include managing cash registers, preparing and handling food safely and hygienically, maintaining inventory, and upholding cleanliness standards throughout the restaurant. Team members are also encouraged to develop skills across various positions within the company’s travel centers and restaurants, promoting career mobility and experience in different roles. Emphasizing guest satisfaction, operational excellence, and teamwork, this role helps to ensure that every customer’s visit is memorable and enjoyable. Pilot Company offers not only a job but a career path enhanced by training, wellness programs, professional development, and a reward and recognition system to motivate employees continuously. Benefits such as low-cost health plans, paid time off, family leave, and fuel discounts provide further incentives and support to team members, making Pilot Company a stable and inviting employer for those passionate about customer service and teamwork in the fast-paced travel industry.

Job Requirements

  • High school diploma or equivalent
  • ability to complete accurate sales transactions
  • ability to cleanly and safely manage and prep food
  • ability to maintain Wendy's processes and policies
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • availability to work flexible shifts including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to cleanly and safely manage and prep food
  • ability to maintain Wendy's processes and policies
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • manage and prep food safely
  • ensure top-notch quality in all our food products
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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