Wendy's Shift Supervisor

Lake Elsinore, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $21.50 - $24.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedule

Career development opportunities

Retirement Plan

Job Description

Wendy's, one of the most recognized fast-food chains globally, is committed to delivering quality food and excellent customer service in a welcoming environment. Known for its fresh ingredients and flavorful menu, Wendy's operates through a network of franchisees, including Cotti Foods Group, an independent franchisee dedicated to upholding Wendy's high standards for customer satisfaction, food quality, and safety. Wendy's emphasizes employee growth and success, offering tools, resources, and career development opportunities to help team members thrive.

The role of the Wendy's Shift Supervisor is integral to maintaining the smooth daily operations of the restaurant and ensuring an exceptional customer e... Show More

Job Requirements

ability to contribute to the team and maintain a positive attitude and strong work ethic
demonstrate a friendly attitude and great customer service skills
enthusiastically help with various tasks as required
act in a friendly, courteous, and helpful manner with guests and co-workers
strong verbal, reading, strong math skills
communicate ideas, suggestions, and concerns in a constructive and professional manner
make timely decisions to meet guest and business needs appropriately
perform effectively and safely with minimal direct supervision
ability to make quick and appropriate decisions
exert a high degree of energy and drive to meet customer demands
take ownership and responsibility to solve problems

Job Qualifications

18 years or older
obtain a food handler's certificate according to state or local requirements
legally authorized to work in the United States
must have reliable transportation
maintain a professional appearance and good hygiene standards
ability to work flexible hours, arrive at work on time and be dependable
one year supervisor role experience

Job Duties

Drive excellent customer service and maintain company standards
oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
draw up weekly schedules, order merchandise, and assist the General Manager with training, recruiting, promotions and planning
perform duties of a dining room cashier, drive-thru cashier, and drive-thru outside order taker
ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
train, monitor, and reinforce food safety procedures
ensure the facility and equipment are maintained to Wendy's standards
follow proper opening and closing procedures
maintain guest and employee safety

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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