Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $29.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and friendly customer service. As a leader in the quick service restaurant industry, Wendy's prides itself on offering a menu that features fresh, never frozen beef, made-to-order sandwiches, and a variety of other delicious items that appeal to a wide range of customers. Operating thousands of locations throughout the United States and internationally, Wendy's has consistently maintained a reputation for innovation, quality, and a strong commitment to community involvement. Each restaurant is dedicated to providing a welcoming environment where customers enjoy a positive dining experience.
The role of General Manager at Wendy's is a key leadership position responsible for the overall operation and success of the restaurant. This full-time management position involves overseeing the daily operations, building and leading a strong and effective team, and ensuring that the highest standards of food quality, safety, and customer hospitality are consistently met. The General Manager acts as the face of the restaurant, setting the tone for workplace culture and customer interaction, and is deeply invested in employee development and customer satisfaction. The ideal candidate will have exceptional leadership skills, a proactive approach to solving operational challenges, and the ability to foster a motivated team environment. This position requires strong communication skills and a track record of managing budgets and financial plans in a fast-paced, customer-focused setting. As the General Manager, you will lead recruitment, hiring, training, scheduling, and performance management processes. By analyzing sales, labor, inventory, and controllable expenses, you will implement strategies that drive sales growth and maintain profit margins. You will also ensure compliance with food safety standards, oversee maintenance of the restaurant facility and equipment, and enforce company policies regarding guest and employee safety. This role offers an excellent opportunity to grow your career within a prominent fast-food brand that values employee success and provides the tools and resources to help you excel. As a franchisee position with Cotti Foods Group, compensation and benefits may vary but will be competitive and reflective of the demands and responsibilities of managing a Wendy's location. Joining Wendy’s as a General Manager means becoming part of a dynamic team dedicated to excellent food, outstanding customer service, and strong community ties.
The role of General Manager at Wendy's is a key leadership position responsible for the overall operation and success of the restaurant. This full-time management position involves overseeing the daily operations, building and leading a strong and effective team, and ensuring that the highest standards of food quality, safety, and customer hospitality are consistently met. The General Manager acts as the face of the restaurant, setting the tone for workplace culture and customer interaction, and is deeply invested in employee development and customer satisfaction. The ideal candidate will have exceptional leadership skills, a proactive approach to solving operational challenges, and the ability to foster a motivated team environment. This position requires strong communication skills and a track record of managing budgets and financial plans in a fast-paced, customer-focused setting. As the General Manager, you will lead recruitment, hiring, training, scheduling, and performance management processes. By analyzing sales, labor, inventory, and controllable expenses, you will implement strategies that drive sales growth and maintain profit margins. You will also ensure compliance with food safety standards, oversee maintenance of the restaurant facility and equipment, and enforce company policies regarding guest and employee safety. This role offers an excellent opportunity to grow your career within a prominent fast-food brand that values employee success and provides the tools and resources to help you excel. As a franchisee position with Cotti Foods Group, compensation and benefits may vary but will be competitive and reflective of the demands and responsibilities of managing a Wendy's location. Joining Wendy’s as a General Manager means becoming part of a dynamic team dedicated to excellent food, outstanding customer service, and strong community ties.
Job Requirements
- ability to contribute to the team and maintain a positive attitude and strong work ethic
- demonstrate a friendly attitude and great customer service skills
- ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
- act in a friendly, courteous, and helpful manner with guests and co-workers
- strong verbal, reading, strong math skills
- communicate ideas, suggestions, and concerns in a constructive and professional manner
- make timely decisions to meet guest and business needs appropriately
- ability to make quick and appropriate decisions
- take ownership and responsibility to solve problems
Job Qualifications
- 18 years or older
- obtain a food handler’s certificate according to state or local requirements
- legally authorized to work in the United States
- must have reliable transportation
- maintain a professional appearance and good hygiene standards
- ability to work flexible hours, arrive at work on time and be dependable
- 2 years quick service and fast-food restaurant experience
- 2 years food management experience (preferred)
- 2 years drive-thru experience (preferred)
Job Duties
- Drive excellent customer service and maintain company standards
- ensure crew members and shift supervisors complete all assigned duties and serve safe, quality food in a friendly manner
- analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets
- oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
- manage the restaurant budget and financial plans
- engage in clear, consistent communications with field leadership and restaurant staff on a frequent basis
- build an effective team through training and development
- supply meaningful and timely performance feedback
- ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage
- ensure the facility and equipment are maintained to Wendy's standards
- follow proper opening and closing procedures
- maintain guest and employee safety
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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