Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $29.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its quality food and friendly service. With a strong commitment to customer satisfaction and employee growth, Wendy's provides an excellent platform to launch and develop your career in the quick-service restaurant industry. This establishment values teamwork, leadership, and continuous improvement, offering the tools and resources necessary for employees to succeed and thrive in their roles. When you join Wendy's, you become part of a dynamic team dedicated to delivering great food and a welcoming dining experience to customers every day.
The position available is General Manager, a pivotal leadership role responsible for overseeing the entire restaurant's daily operations. As the General Manager, you will set the tone for the work environment and the level of customer hospitality, ensuring that every guest receives high-quality service and food. This role demands strong leadership abilities to build and maintain an effective team that consistently meets company standards. Your responsibilities will include finding, hiring, and developing employees, conducting new hire orientations, and creating training plans tailored to each team member's needs.
In addition to team management, the General Manager plays a critical role in scheduling shifts, addressing performance issues, and resolving customer concerns promptly and professionally. You will also manage the restaurant budget, controlling costs related to labor, inventory, and other operational expenses to achieve sales growth and margin targets. Clear and consistent communication with both field leadership and restaurant staff is essential to maintain alignment and drive continuous improvement.
This leadership role requires you to ensure food safety, quality, and sanitation standards are strictly followed, including overseeing the receipt and proper storage of ingredients and supplies. The maintenance of the restaurant facility and equipment to Wendy's corporate standards is also your responsibility. Moreover, you will follow standard opening and closing procedures while ensuring the safety of guests and employees in the restaurant.
The ideal candidate will have a positive attitude, a track record of developing people, and excellent communication skills. Experience in the fast-food sector, especially in quick service and drive-thru environments, is preferred. Wendy's encourages candidates who are dependable, flexible with their working hours, and committed to upholding high hygiene and professional appearance standards. This role offers an exciting opportunity to lead a team in a fast-paced environment and contribute meaningfully to the success of a respected brand in the food service industry.
Employment with Wendy's is facilitated through Cotti Foods Group, a franchisee of Wendy's Corp. Franchisees operate independently and may have variations in wage and benefits, allowing flexibility and adaptability to the local business environment. This opportunity is ideal for those eager to take ownership of their career path and make significant contributions to a growing restaurant team.
The position available is General Manager, a pivotal leadership role responsible for overseeing the entire restaurant's daily operations. As the General Manager, you will set the tone for the work environment and the level of customer hospitality, ensuring that every guest receives high-quality service and food. This role demands strong leadership abilities to build and maintain an effective team that consistently meets company standards. Your responsibilities will include finding, hiring, and developing employees, conducting new hire orientations, and creating training plans tailored to each team member's needs.
In addition to team management, the General Manager plays a critical role in scheduling shifts, addressing performance issues, and resolving customer concerns promptly and professionally. You will also manage the restaurant budget, controlling costs related to labor, inventory, and other operational expenses to achieve sales growth and margin targets. Clear and consistent communication with both field leadership and restaurant staff is essential to maintain alignment and drive continuous improvement.
This leadership role requires you to ensure food safety, quality, and sanitation standards are strictly followed, including overseeing the receipt and proper storage of ingredients and supplies. The maintenance of the restaurant facility and equipment to Wendy's corporate standards is also your responsibility. Moreover, you will follow standard opening and closing procedures while ensuring the safety of guests and employees in the restaurant.
The ideal candidate will have a positive attitude, a track record of developing people, and excellent communication skills. Experience in the fast-food sector, especially in quick service and drive-thru environments, is preferred. Wendy's encourages candidates who are dependable, flexible with their working hours, and committed to upholding high hygiene and professional appearance standards. This role offers an exciting opportunity to lead a team in a fast-paced environment and contribute meaningfully to the success of a respected brand in the food service industry.
Employment with Wendy's is facilitated through Cotti Foods Group, a franchisee of Wendy's Corp. Franchisees operate independently and may have variations in wage and benefits, allowing flexibility and adaptability to the local business environment. This opportunity is ideal for those eager to take ownership of their career path and make significant contributions to a growing restaurant team.
Job Requirements
- Ability to contribute to the team and maintain a positive attitude and strong work ethic
- Demonstrate a friendly attitude and great customer service skills
- Ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
- Act in a friendly, courteous, and helpful manner with guests and co-workers
- Strong verbal, reading, and math skills
- Communicate ideas, suggestions, and concerns in a constructive and professional manner
- Make timely decisions to meet guest and business needs appropriately
- Ability to make quick and appropriate decisions
- Take ownership and responsibility to solve problems
- Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods
Job Qualifications
- 18 years or older
- Obtain a food handler's certificate according to state or local requirements
- Legally authorized to work in the United States
- Must have reliable transportation
- Maintain a professional appearance and good hygiene standards
- Ability to work flexible hours, arrive at work on time and be dependable
- 2 years quick service and fast-food restaurant experience
- 2 years food management experience (preferred)
- 2 years drive-thru experience (preferred)
Job Duties
- Drive excellent customer service and maintain company standards
- Ensure crew members and shift supervisors complete all assigned duties and serve safe, quality food in a friendly manner
- Analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets
- Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
- Manage the restaurant budget and financial plans
- Engage in clear, consistent communications with field leadership and restaurant staff on a frequent basis
- Build an effective team through training and development
- Provide meaningful and timely performance feedback
- Ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
- Ensure the facility and equipment are maintained to Wendy's standards
- Follow proper opening and closing procedures
- Maintain guest and employee safety
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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