Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Flexible
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Benefits

flexible schedule
employee discount
Training and Development
Paid Time Off
Career advancement opportunities
Supportive team environment

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for serving quality, freshly prepared food with a commitment to excellent customer service. As one of the leading quick-service brands, Wendy's offers a welcoming and supportive work environment that values employee growth and development. The company believes in providing its crew members with the tools and resources necessary to succeed and grow within the organization. With a strong reputation for its fresh, high-quality ingredients and customer-centric approach, Wendy's prides itself on delivering an exceptional dining experience to millions of customers worldwide.

As a Wendy's Crew Member, you become an indispensable part of this vibrant team where your contribution directly impacts the customer experience. This role is essential because crew members are the first point of contact for customers, whether they walk into the restaurant or place an order via drive-thru. Your friendly demeanor, efficiency, and professionalism help set the tone and create a positive impression of the Wendy's brand. Depending on your position, you may greet and serve customers, handle cash transactions, prepare ingredients, or assist in the kitchen to ensure orders are made quickly and accurately.

The Crew Member role is dynamic and fast-paced, offering various responsibilities such as operating as a dining room cashier, drive-thru cashier, or an outside order taker for drive-thru customers. Additionally, you will be expected to maintain the highest standards of food safety, quality, and sanitation by properly receiving shipments and storing ingredients. Daily cleanliness and following precise opening and closing procedures are also critical to maintaining a smooth-running operation and a safe environment for both guests and employees. This position also fosters responsibility in maintaining overall guest and employee safety throughout each shift.

Wendy's values dependability, teamwork, and a positive attitude, encouraging crew members to engage enthusiastically with their duties and colleagues. The company offers flexible working hours to accommodate different schedules, making it an ideal job option for students, part-time workers, or anyone seeking experience in the restaurant industry. Moreover, crew members have the opportunity to develop customer service skills, learn about food preparation, and build a strong work ethic in a supportive, goal-oriented environment.

Employment is provided through Cotti Foods Group, a franchisee of Wendy's Corp, which operates independently and manages wage and benefits programs that may vary by location. This opportunity is perfect for individuals aged 16 and older who are legally authorized to work in the United States and are ready to commit to a role where they can grow professionally. A food handler's certificate is required in accordance with state or local regulations, and reliable transportation is essential to ensure punctuality and dependability.

Overall, joining Wendy's as a Crew Member offers a rewarding career path where you are valued for contributing to a team-focused culture dedicated to delivering excellence. The role offers both personal and professional growth opportunities while playing a vital part in keeping the Wendy's brand known for quality and great service.

Job Requirements

  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • enthusiastically help with various tasks as required
  • act in a friendly, courteous, and helpful manner with guests and co-workers
  • ability to anticipate bottlenecks in service and acts to resolve them
  • communicate ideas, suggestions and concerns in a constructive and professional manner
  • make timely decisions to meet guest and business needs appropriately
  • perform effectively and safely with minimal direct supervision
  • ability to learn quickly in a fast-paced environment
  • exert a high degree of energy and drive to meet customer demands
  • ability to perform effectively and safely with minimal supervision

Job Qualifications

  • 16 years and older (if under 18 must provide proof of age and work permit as required)
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • must have reliable transportation
  • maintain a professional appearance and good hygiene standards
  • ability to work flexible hours, arrive to work on time and be dependable

Job Duties

  • Provide excellent customer service
  • perform duties of a dining room cashier, drive-thru cashier and drive-thru outside order taker
  • prepare ingredients and make menu items for orders
  • greet guests in a friendly and professional manner
  • ensure food safety, quality and sanitation, including receiving shipments and maintaining proper storage
  • complete daily, weekly and monthly cleaning
  • follow proper opening and closing procedures
  • maintain guest and employee safety

Job Criteria

Experience

Entry Level (1-2 years)


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