Wendy's Assistant Manager

Job Overview

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Compensation

Hourly
Range $22.00 - $25.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule

Job Description

Wendy's is a renowned fast-food restaurant chain known for its fresh ingredients, signature square hamburgers, and commitment to quality customer service. As an established name in the fast-food industry, Wendy's operates thousands of locations worldwide, serving millions of customers daily. The company prides itself on delivering an exceptional dining experience while fostering a supportive work environment where employees can grow and succeed. Wendy's emphasizes teamwork, professionalism, and continuous improvement to maintain its high standards and iconic brand reputation.

At Wendy's, employees are not just staff members; they are respected contributors to a dynamic, customer-focused operation. The Assistant Manager position at Wendy's provides an excellent opportunity to develop leadership skills, learn restaurant management, and advance a career in the thriving food service industry. Working under the guidance of the General Manager (GM), the Assistant Manager plays a pivotal role in ensuring the smooth running of restaurant operations and creating a welcoming atmosphere for both customers and team members.

The Assistant Manager at Wendy's is responsible for supporting the GM by managing shifts, overseeing administrative tasks, and stepping in during the GM’s absence to lead the restaurant in alignment with company standards. This role requires a proactive approach to maintaining operational excellence, delivering outstanding customer service, and upholding food safety and sanitation protocols. The Assistant Manager also takes part in staffing activities including recruiting, hiring, and training new employees, thereby shaping the team culture and performance.

In this role, you are expected to manage daily operations such as inventory control, scheduling, and budget oversight, ensuring that resources are used efficiently to maximize profitability. You will be the driving force in fostering a positive and cooperative environment among crew members and customers alike. Leading by example, you will ensure all employees adhere to safety policies and health regulations to provide a secure and pleasant workplace.

Furthermore, the Assistant Manager is tasked with overseeing ongoing maintenance of the facility and equipment according to Wendy’s standards, conducting health and safety audits, and correcting any deficiencies promptly. Your leadership will maintain seamless opening and closing procedures and help maintain the great Wendy’s taste and experience that customers expect. This position is ideal for individuals with strong communication skills, a good eye for detail, and a genuine passion for food service excellence.

Joining Wendy's as an Assistant Manager means becoming part of a community that values your contributions and supports your career aspirations. You will have access to tools and resources designed to help you succeed and grow professionally within the company. With a competitive work environment that encourages teamwork and leadership development, Wendy’s is committed to your professional growth and success.

Job Requirements

  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • Demonstrate a friendly attitude and great customer service skills
  • Ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
  • Act in a friendly, courteous, and helpful manner with guests and employees
  • Strong verbal, reading, strong math skills
  • Communicate ideas, suggestions, and concerns in a constructive and professional manner
  • Make timely decisions to meet guest and business needs appropriately
  • Perform effectively and safely with minimal direct supervision
  • Ability to make quick and appropriate decisions
  • Exert a high degree of energy and drive to meet customer demands
  • Take ownership and responsibility to solve problems

Job Qualifications

  • 18 years or older
  • Obtain a food handler’s certificate according to state or local requirements
  • Legally authorized to work in the United States
  • One year supervisor role
  • Maintain a professional appearance and good hygiene standards
  • Ability to work flexible hours, arrive at work on time and be dependable

Job Duties

  • Assist with management of all operations within the restaurant
  • Drive excellent customer service and maintain company standards
  • Assist with finding, hiring, and developing great Crew Members and Shift Supervisors
  • Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
  • Draw up weekly schedules, order merchandise, and assist the General Manager with training, recruiting, promotions and planning
  • Manage the restaurant budget and financial plans
  • Create and maintain a positive and cooperative atmosphere among employees and customers
  • Ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
  • Oversee periodic health, safety, and security audits and initiate corrective action as necessary
  • Ensure the facility and equipment are maintained to Wendy's standards
  • Follow proper opening and closing procedures

Job Criteria

Experience

Mid Level (3-7 years)


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