Job Overview
Compensation
Hourly
Range $18.19 - $22.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible schedule
wellness programs
Job Description
La Montanita Food Cooperative is a community-focused cooperative grocery store that emphasizes sustainable, organic, and locally sourced products. As a cooperative, it operates with the goal of supporting local farmers, enhancing community well-being, and promoting health-conscious lifestyles through quality food and wellness products. La Montanita strives to create an inviting shopping environment where customers feel valued and informed about their food and health choices. The cooperative is well-regarded for its commitment to environmental responsibility, educational outreach, and fostering a culture of inclusion and respect among staff and customers alike.
The Wellness Lead Clerk at La Montanita Food Cooperative plays a crucial role in maintaining the high standards of customer service, cleanliness, and order within the wellness department. This position is responsible for managing the processing of wellness products, which includes pricing, purchasing, merchandising, and stocking. The role requires a strong focus on sanitation and safety to ensure that all products meet regulatory requirements and are presented attractively. The Wellness Lead Clerk is not only a key player in product management but also serves as the face of the department, providing accurate health and nutritional information to customers without prescribing specific products or therapies.
In addition to overseeing the day-to-day operations and ensuring product quality, the Wellness Lead Clerk supports the overall shopping experience by greeting customers warmly, answering their questions knowledgeably, and guiding them to the best products for their needs. They work closely with other departments to uphold cleanliness and safety standards. With responsibility for instructing and coordinating the efforts of other department clerks, this role demands strong leadership skills and the ability to foster a positive work environment.
As the Wellness Lead Clerk, individuals must also comply with safety procedures and regulatory standards at federal, state, and local levels. A key aspect of the position is proactively identifying and addressing safety concerns to protect customers and staff. The ability to adapt to changes, demonstrate professionalism, and maintain confidentiality is essential. This role offers an excellent opportunity for individuals passionate about wellness products, customer service, and community engagement to develop their leadership capabilities in a supportive, mission-driven organization. Employment type and salary details are typically provided by the cooperative and may vary depending on experience and qualifications.
The Wellness Lead Clerk at La Montanita Food Cooperative plays a crucial role in maintaining the high standards of customer service, cleanliness, and order within the wellness department. This position is responsible for managing the processing of wellness products, which includes pricing, purchasing, merchandising, and stocking. The role requires a strong focus on sanitation and safety to ensure that all products meet regulatory requirements and are presented attractively. The Wellness Lead Clerk is not only a key player in product management but also serves as the face of the department, providing accurate health and nutritional information to customers without prescribing specific products or therapies.
In addition to overseeing the day-to-day operations and ensuring product quality, the Wellness Lead Clerk supports the overall shopping experience by greeting customers warmly, answering their questions knowledgeably, and guiding them to the best products for their needs. They work closely with other departments to uphold cleanliness and safety standards. With responsibility for instructing and coordinating the efforts of other department clerks, this role demands strong leadership skills and the ability to foster a positive work environment.
As the Wellness Lead Clerk, individuals must also comply with safety procedures and regulatory standards at federal, state, and local levels. A key aspect of the position is proactively identifying and addressing safety concerns to protect customers and staff. The ability to adapt to changes, demonstrate professionalism, and maintain confidentiality is essential. This role offers an excellent opportunity for individuals passionate about wellness products, customer service, and community engagement to develop their leadership capabilities in a supportive, mission-driven organization. Employment type and salary details are typically provided by the cooperative and may vary depending on experience and qualifications.
Job Requirements
- High school diploma or GED
- Customer service skills able to complete the full customer service cycle
- Effective communication skills
- Capable of teaching others positively and constructively
- Food safety certification or able to obtain certification within 1 month
- Knowledge of basic math counting addition and subtraction
- Ability to adhere and follow safety regulatory and wellness guidelines
- Safety conscious and adhering to required PPE personal protective equipment is required
- Able to act with integrity ethically professionalism and confidentiality
- Able to identify and resolve problems in a timely manner
- Able to deal and adapt to changes in the work environment industry with a calm professional demeanor
- Able to work with a diverse group of people
- Excellent ability to prioritize and multi-task with attention to detail
Job Qualifications
- High school diploma or GED
- Customer service skills able to complete the full customer service cycle
- Effective communication skills
- Capable of teaching others positively and constructively
- Food safety certification or able to obtain certification within 1 month
- Knowledge of basic math counting addition and subtraction
- Ability to adhere and follow safety regulatory and wellness guidelines
- Able to act with integrity ethically professionalism and confidentiality
- Able to identify and resolve problems in a timely manner
- Able to deal and adapt to changes in the work environment industry with a calm professional demeanor
- Able to work with a diverse group of people
- Excellent ability to prioritize and multi-task with attention to detail
Job Duties
- Orders receives and merchandises products following proper guidelines for merchandising rotation sanitation pricing mechanizing and quality standards
- Provides accurate health and nutritional information without prescribing specific products or therapies
- Maintains a working knowledge of all wellness products as well as non-wellness items throughout the store to respond to customers to ensure they get the products they want and need
- Adequately accepts orders receives prepares packages labels displays stocks replenishes floor stock and inventories merchandise
- Follows department procedures for processing known loss invoices discrepancies special orders and transfers
- Keeps the department orderly and clean
- Helps customers make product selections by answering questions and providing information about all items
- Creates and maintains an environment that enables customers to feel welcome important and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service
- Reinforces safety within the store by complying with safety procedures and identify unsafe conditions and notify store management or addressing the concern if appropriate
- Ensures federal state local and La Montanita Food Cooperative regulations and standards for product safety and quality are being adhered to and met
- Under the direction of the department team leader coordinates evaluates and ensures completion of daily tasks of department clerks to the standards and expectations
- Notifies the department management promptly of department team member performance concerns or potential policy violations
- Serves and acts a role model provides and ensures customers receive prompt friendly and courteous service in a professional manner
Job Criteria
Experience
No experience required
Job Location
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