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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.50 - $20.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
Houston Food Bank is a leading hunger-relief organization based in Houston, Texas, dedicated to eliminating hunger across the community by providing food and support services to those in need. As the largest food bank in the nation in terms of distribution, Houston Food Bank works tirelessly with thousands of partner agencies and volunteers to ensure that individuals and families have access to nutritious meals. The organization operates a network of distribution centers, which supply food to food pantries, soup kitchens, shelters, and other community programs. Houston Food Bank’s commitment extends beyond food distribution, incorporating community education, advocacy, and emergency response... Show More
Job Requirements
- Must be flexible to work various days and hours ranging 7:00 am - 7:00 pm
- reliable and consistent on-site attendance
- punctuality and dependable attendance
- ability to perform essential job functions satisfactorily
- legally able to work in the United States
Job Qualifications
- High school diploma from an accredited school or general education development (GED) certificate
- 1+ years of customer service experience
- proficient in Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook
- excellent verbal and written communication skills
- strong customer service skills and willingness to assist others
- friendly and welcoming demeanor
- ability to work cooperatively and coordinate with other departments, personnel, volunteers, and clients
- ability to multitask
- ability to work with a diverse population
- strong time-management skills
- self-starter and self-motivated
- strong problem-solving abilities
- strong organizational skills
- bi-lingual English/Spanish preferred
Job Duties
- Welcomes guests and staff in a friendly manner
- actively listens to and addresses guest/staff needs and inquiries
- answers phones and transfers to appropriate staff members
- manages the inventory and sales of the HFB store
- assists volunteers with registration and check-in, enters volunteer data into the volunteer management database, and helps with volunteer hours verification
- intakes, sorts, and distributes packages and mail
- equips the welcome desk with all necessary tools such as supplies, fact sheets, and hour forms
- ensures high-quality customer service
- signs in/out Blue Badge volunteers as needed
- schedules volunteers for volunteer shifts as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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