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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $34.15
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings options
wellness programs
Flexible working hours
Job Description
Oak Street Health is a leading primary care provider dedicated to transforming health care for older adults by fostering a welcoming, inclusive, and patient-centered environment. The organization emphasizes delivering high-quality and compassionate care, ensuring every patient experiences seamless coordination from the moment they enter the clinic. Oak Street Health stands out by prioritizing personalized service, operational efficiency, and community engagement to improve health outcomes and overall patient satisfaction across the diverse populations it serves. Joining Oak Street Health means becoming part of a mission-driven team focused on making a meaningful difference in the lives of older adults and their families.... Show More
Job Requirements
- Strong computer skills required
- Basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served where necessary
- US work authorization
Job Qualifications
- Strong computer skills
- Basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other relevant languages
- Experience in customer service setting preferred
- Some college preferred
- Flexible and positive attitude
- Welcoming and nurturing attitude toward older adults
- High level of integrity
Job Duties
- Welcoming patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in electronic medical record platform
- Scheduling/rescheduling appointments within electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- Managing faxes in the electronic fax platform
- Maintaining the cleanliness of the Welcome and Community Room areas
- May be required to float to other centers in the region on an infrequent basis
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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