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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $28.46
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings options
wellness programs
employee bonuses
Job Description
CVS Health is a leading healthcare company committed to helping people on their path to better health. The organization prioritizes innovation, accountability, safety, and quality in everything they do, working to create a more connected, convenient, and compassionate health experience. CVS Health is built on the foundation of passionate colleagues dedicated to simplifying healthcare for individuals, families, and communities nationwide. Their mission extends beyond just healthcare provision, focusing on transforming patient interactions through exceptional service and a patient-first mentality.
Oak Street Health, a part of this ecosystem, is a healthcare provider specializing in delivering high-quality care to older adult... Show More
Oak Street Health, a part of this ecosystem, is a healthcare provider specializing in delivering high-quality care to older adult... Show More
Job Requirements
- Strong computer skills
- basic knowledge of Google Suite
- professional phone etiquette
- fluency in Spanish, Polish, Russian, or other relevant community languages where necessary
- US work authorization
Job Qualifications
- Strong computer skills including basic knowledge of Google Suite
- professional phone etiquette
- fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served
- experience in customer service setting strongly preferred
- some college education preferred
Job Duties
- Welcoming patients and guests
- conducting visit check-in and assisting patients with required forms
- collecting co-pays
- updating patient information and making changes in electronic medical record platform
- scheduling or rescheduling appointments within electronic medical records platform
- managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- managing faxes in the electronic fax platform
- maintaining the cleanliness of the Welcome and Community Room areas
- may be required to float to other centers in the region on an infrequent basis
- performing other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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