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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $28.46
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings options
wellness programs
Job Description
Oak Street Health is a leading healthcare company committed to delivering exceptional patient care in a welcoming, inclusive environment. As part of the broader healthcare ecosystem that includes CVS Health, Oak Street Health focuses on improving health outcomes for older adults by providing high-quality, coordinated care that addresses both medical and social needs. The company emphasizes compassionate, patient-centered service and innovation to make healthcare more accessible and convenient for its patients and their families. Oak Street Health operates numerous clinics across the country, staffed by dedicated professionals who strive to create an unmatched experience for every patient and community member... Show More
Job Requirements
- Strong computer skills required and basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve where necessary
- US work authorization
Job Qualifications
- Strong computer skills
- Basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by the communities served
- Experience in customer service setting preferred
- Some college preferred
- Flexible and positive attitude
- Welcoming and nurturing attitude toward older adults
- High level of integrity
Job Duties
- Welcoming patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in electronic medical record platform
- Scheduling or rescheduling appointments within electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- Managing faxes in the electronic fax platform
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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