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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $28.46
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings plan
wellness programs
employee bonus program
Job Description
Oak Street Health is a leader in providing personalized, value-based primary care for older adults, with a mission to build a world of health around every individual. As a company dedicated to simplifying healthcare, Oak Street Health creates an inviting, patient-centered environment designed to foster better health outcomes within communities. They emphasize a compassionate, connected, and convenient healthcare experience, ensuring that every patient feels valued and supported throughout their journey. Oak Street Health is recognized not only for its innovative healthcare delivery model but also for its commitment to creating a workplace where colleagues feel appreciated and empowered to make... Show More
Job Requirements
- US work authorization
- Strong computer skills
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other community languages where necessary
- Ability to work full time, 40 hours per week
- Flexible and positive attitude
- Willingness to maintain a nurturing and welcoming demeanor toward older adult patients
- High level of integrity
Job Qualifications
- Strong computer skills including basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by the community where necessary
- Experience in a customer service setting strongly preferred
- Some college education preferred
Job Duties
- Welcoming patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in electronic medical record platform
- Scheduling or rescheduling appointments within electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- Managing faxes in the electronic fax platform
- Maintaining the cleanliness of the Welcome and Community Room areas
- May be required to float to other centers in the region on an infrequent basis
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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