Welcome Center Receptionist and Admissions Administrative Assistant
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
Pension Plan
Paid Time Off
Job Description
Cape Fear Academy is a distinguished independent school located in Wilmington, North Carolina, known for being southeastern North Carolina’s premier PK3-12 learning community. With over 800 students and 156 faculty and staff members, the Academy is dedicated to discovering and developing each student’s individual potential, preparing them comprehensively for success in college and life. The school excels in offering a balanced and rigorous curriculum that integrates academics, visual and performing arts, and athletics, fostering a well-rounded educational experience. The 47-acre campus is equipped with state-of-the-art facilities designed to promote an inspiring environment where students can explore and cultivate their passions. Faculty and staff at Cape Fear Academy live the school’s mission daily, fostering respect, integrity, resilience, and accountability among students and the entire community.
This full-time, twelve-month role as the Welcome Center Receptionist and Admissions Administrative Assistant is a vital position at Cape Fear Academy, situated at the front line of engagement with prospective families and visitors. Reporting directly to the Director of Enrollment, the individual in this role is responsible for managing the first impressions of the Academy and supporting the Admissions Department with a wide array of administrative tasks. This includes answering central phone lines, guiding visitors, managing admissions inquiries, scheduling tours and interviews, maintaining the welcome center, and assisting with admission events and departmental projects. The role emphasizes strong organization, customer service, database management including proficiency with the Veracross admission portal, and the ability to multitask effectively in a dynamic educational setting. Employees in this position enjoy competitive compensation and are eligible for a comprehensive benefits package including heavily subsidized health insurance, employer-paid life and long-term disability insurance, and other optional group insurance plans, as well as retirement contributions with a 6% match after one year of service.
This full-time, twelve-month role as the Welcome Center Receptionist and Admissions Administrative Assistant is a vital position at Cape Fear Academy, situated at the front line of engagement with prospective families and visitors. Reporting directly to the Director of Enrollment, the individual in this role is responsible for managing the first impressions of the Academy and supporting the Admissions Department with a wide array of administrative tasks. This includes answering central phone lines, guiding visitors, managing admissions inquiries, scheduling tours and interviews, maintaining the welcome center, and assisting with admission events and departmental projects. The role emphasizes strong organization, customer service, database management including proficiency with the Veracross admission portal, and the ability to multitask effectively in a dynamic educational setting. Employees in this position enjoy competitive compensation and are eligible for a comprehensive benefits package including heavily subsidized health insurance, employer-paid life and long-term disability insurance, and other optional group insurance plans, as well as retirement contributions with a 6% match after one year of service.
Job Requirements
- Bachelor’s degree highly preferred
- Prior office administration and database management experience required
- Three or more years of communications or admissions-related experience
- Exceptional interpersonal and customer service skills
- Strong verbal and written communication skills
- Superior organizational skills and attention to detail
- Ability to handle confidential information with discretion
- Ability to multitask and prioritize
- Database management skills
- Proficiency with Google Suite
- Professionalism and dependability
- Physical ability to sit or stand for extended periods, use copier and office equipment, navigate campus, communicate clearly, and occasionally lift objects under 20 lbs
Job Qualifications
- Bachelor’s degree highly preferred
- Prior office administration and database management experience required
- Independent school experience preferred
- Three or more years of communications or admissions-related experience
- Exceptional interpersonal, hospitality, and customer service skills
- Strong communication skills, both verbal and written
- Superior organizational skills and attention to detail
- Ability to handle confidential information with discretion
- Database management skills
- Proficiency with Google Suite
- Professionalism, dependability, flexibility, reliability, problem-solving, initiative, collaboration
Job Duties
- Answer central phone line and direct calls to various departments
- Serve as a welcoming and responsive first point of contact for visitors to campus
- Have extensive awareness of all campus and classroom events
- Be able to direct guests to campus sites, events and amenities
- Maintain welcome center area and supplies
- Assist with security of welcome center
- Prepare admissions packets
- Correspond with online admission inquiries and follow up as needed
- Assist with scheduling tours, interviews, shadow days and sending reminders
- Follow up with feeder schools and programs about applicant checklist items
- Update Veracross admission portal as needed
- Assist with admission events as directed
- Assist with general admissions department or school-wide projects as needed
- Take inventory and order office supplies and admission-related items as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
