Weis2Go Sales Associate

Job Overview

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Compensation

Hourly
Range $14.50 - $16.50
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Benefits

Equal opportunity employer

Job Description

Weis Markets is a well-established retail grocery store committed to providing high-quality products and an exceptional shopping experience to its customers. With a focus on treating associates with respect, understanding, and appreciation, Weis fosters a workplace culture that values teamwork and the growth of its associates and communities. The company is recognized for its dedication to maintaining strong relationships with both customers and employees, ensuring a positive environment for everyone involved. Weis Markets operates numerous stores across various locations, continuously expanding while upholding its core values of integrity, service, and community involvement. This commitment makes it an attractive employer for individuals seeking a supportive and growth-oriented workplace in the retail sector.

The role of an Associate at Weis Markets is a customer-focused position that involves a variety of responsibilities aimed at enhancing the customer experience and ensuring the efficient operation of the store. Associates are expected to greet customers warmly, answer questions, and resolve concerns promptly and professionally, thereby contributing to a welcoming shopping environment. They are responsible for accurately and efficiently identifying and shopping customer orders, operating front-end scanning equipment and registers, and handling all related checkout procedures. This includes proper bagging and placement of merchandise, as well as managing transactions involving different payment methods such as cash, checks, electronic payments, and coupons.

Additionally, Associates may need to contact customers by phone for order clarifications and operate electronic devices to maintain accuracy. They are also expected to stay informed about weekly ads, marketing promotions, and the store layout to provide accurate information to customers. Maintaining strict security measures and cash handling procedures is crucial to avoid discrepancies. Associates must adhere to all store and legal guidelines, especially concerning the sale of regulated items like tobacco and alcohol.

The position entails maintaining cleanliness and sanitation within the department in compliance with health and OSHA standards. Associates follow cleaning schedules, ensure work areas and equipment are well-maintained, and properly dispose of trash. Cooperation with coworkers and supervisors is essential to maintaining smooth department and store operations, with a focus on continuous job performance improvement. The role requires the utilization of all company-provided Personal Protective Equipment (PPE), including cut-resistant gloves and safety cutters, to ensure workplace safety.

While this position does not have supervisory responsibilities, it offers an opportunity for individuals who are dedicated to customer satisfaction and teamwork in a dynamic retail environment. Weis Markets promotes equal employment opportunities and is committed to accommodating applicants with disabilities by providing reasonable accommodations without imposing undue hardship.

Job Requirements

  • Completed or working towards a high school diploma or general education degree (GED)
  • Ability to perform essential duties satisfactorily with or without accommodation

Job Qualifications

  • Completed or working towards a high school diploma or general education degree (GED)
  • No prior experience required
  • Ability to perform essential duties satisfactorily with or without accommodation

Job Duties

  • Smiles and greets customers, answers customer questions, and helps resolve customer concerns promptly in a polite and professional manner
  • Follows company policies relating to customer check out to increase customer satisfaction
  • Is responsible for identifying and shopping customer orders in a timely fashion to ensure the customer receives an accurate and fresh order every time
  • Operates front end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart
  • Must contact customers by phone to address any questions or concerns
  • Operates console and picker devices to ensure accuracy
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons
  • Maintains proper security measures and cash drawer accounting procedures avoiding overages and/or shortages
  • Follows all store and legal guidelines regarding sale of tobacco and alcohol
  • Responsible for general sanitation in the department
  • Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc are well maintained, clean and meet all health and OSHA requirements
  • Disposes of trash properly
  • Ensures smooth function to department and store by cooperating with co-workers and superiors
  • Responsible for continuously improving job performance
  • Responsible for the utilization of all company provided personal protected equipment (PPE) including but not limited to cut resistant gloves, safety cutters, company sponsored footwear
  • May also be called upon to assist in another departments

Job Criteria

Experience

No experience required


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