Weekend // Summer Pet Care & Client Concierge

Sidekicks Stay & Play, located in Amarillo, TX, is a premier pet care facility founded in 2021 with a mission to foster happier, healthier lives for pets through dedicated enrichment and exceptional care. As a company, they wholeheartedly believe in nurturing their employees to ensure the best possible service for pets and their owners. This philosophy cultivates a culture of respect, growth, and a commitment to creating positive experiences for everyone, whether human or furry, who walks through their doors. The establishment prides itself on combining compassionate pet care with superior client service, making customers feel welcomed and their pets well looked after in a safe, clean environment.

The company is currently offering a full-time position that perfectly suits individuals who are passionate about animals, thrive in dynamic, fast-paced environments, and value working collaboratively within a dedicated team. The Pet Care & Client Concierge role involves a unique blend of hands-on animal care and front-desk administrative responsibilities. Team members in this position are responsible for monitoring pet playgroups, maintaining cleanliness of pet suites, interacting with clients by greeting them, managing pet check-ins and check-outs, and responding to inquiries efficiently. This role not only requires an affinity for animals but also demands excellent organizational and communication skills.

In this role, you will engage directly with pets by providing feeding, watering, playtime, and administering medications when necessary. Additionally, you will keep a close eye on the health, behavior, and comfort of all the animals in care while ensuring the environment remains tidy and inviting. Beyond the physical care of pets, you will assist with enrichment activities that stimulate their minds and bodies, take photos for daily client report cards to keep owners informed, and help prepare pets for grooming or baths as needed.

This position includes handling administrative and client service tasks such as managing appointments, creating estimates, collecting completed forms, handling a computerized client database, and maintaining the cleanliness and organization of the front lobby and play areas. The role is designed to be engaging and varied, offering a rich combination of animal care and front-office duties, ideal for someone who enjoys multitasking and providing excellent customer service.

Working hours typically range from 35 to 45 hours per week, with shifts rotating through weekends and holidays to accommodate client needs. Shift options include early mornings through evening hours, fostering flexibility. The pay range for this role is between $10 and $14 per hour, dependent on experience and availability. Moreover, this job offers significant growth opportunities for individuals interested in advancing their careers in pet care, client relations, and leadership within the pet care and veterinary medicine fields. Sidekicks Stay & Play is part of the broader Sidekicks and Swann Animal Clinic family, providing a wider network for professional development and career advancement.

Candidates interested in joining this compassionate and energetic team are encouraged to submit their resumes along with answers to all application questions, as incomplete applications will not be considered. The hiring process includes a brief virtual meet-and-greet followed by a working interview to tour the facility and meet the team, ensuring that new hires are well integrated into the company environment and culture.