Weekend // Summer Pet Care & Client Concierge
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.00 - $14.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Pet-friendly workplace
Job Description
Sidekicks Stay & Play is a vibrant pet care facility located in Amarillo, TX, dedicated to providing exceptional care and enrichment for pets. Established in 2021, this company has rapidly grown into a trusted name in the pet care community due to its compassionate approach and commitment to quality service. As a pet care and client service provider, Sidekicks Stay & Play focuses not only on animal wellbeing but on fostering a welcoming and supportive environment for pet owners as well. The establishment’s culture emphasizes respect, continual growth, and creating joyful experiences for every guest, whether human or furry.
This full-time position is perfect for someone who thrives in a fast-paced environment and loves working with animals. The role of Pet Care & Client Concierge requires balancing direct pet care responsibilities with client interaction and administrative duties. Employees in this role will be responsible for supervising pets during playgroups, ensuring their safety and comfort, and maintaining cleanliness throughout the facility. Additionally, they will serve as the primary point of contact for clients, greeting them warmly, managing check-ins and check-outs, answering inquiries, and scheduling services.
The position offers a diverse and engaging workday that includes feeding, watering, administering medication to pets, and engaging them in enriching activities to keep them stimulated and happy. The role also involves photo documentation to provide daily updates to pet owners, as well as support with grooming preparations when needed. Because this is a client-facing position, excellent communication skills and a friendly demeanor are essential to ensuring that every client feels valued and confident in the care their pets receive.
Sidekicks Stay & Play encourages a team-oriented work culture where collaboration and mutual support are key. The company promotes professional development and offers opportunities for career advancement within pet care, client relations, and leadership roles. Employees benefit from working in a supportive environment that values their contributions and wellbeing, which in turn enhances the quality of care provided to the pets.
Work schedules are varied, with shifts ranging from early morning to late evening and rotating weekends and holidays. The pay range for this role is $10 to $14 per hour, depending on experience and availability. Employees also enjoy the unique perk of being able to bring their pets to work, creating a more enjoyable and pet-friendly workplace atmosphere. Through this role, individuals passionate about animal care can grow their skills and contribute positively to a community-focused, caring company that puts pets and their people first.
This full-time position is perfect for someone who thrives in a fast-paced environment and loves working with animals. The role of Pet Care & Client Concierge requires balancing direct pet care responsibilities with client interaction and administrative duties. Employees in this role will be responsible for supervising pets during playgroups, ensuring their safety and comfort, and maintaining cleanliness throughout the facility. Additionally, they will serve as the primary point of contact for clients, greeting them warmly, managing check-ins and check-outs, answering inquiries, and scheduling services.
The position offers a diverse and engaging workday that includes feeding, watering, administering medication to pets, and engaging them in enriching activities to keep them stimulated and happy. The role also involves photo documentation to provide daily updates to pet owners, as well as support with grooming preparations when needed. Because this is a client-facing position, excellent communication skills and a friendly demeanor are essential to ensuring that every client feels valued and confident in the care their pets receive.
Sidekicks Stay & Play encourages a team-oriented work culture where collaboration and mutual support are key. The company promotes professional development and offers opportunities for career advancement within pet care, client relations, and leadership roles. Employees benefit from working in a supportive environment that values their contributions and wellbeing, which in turn enhances the quality of care provided to the pets.
Work schedules are varied, with shifts ranging from early morning to late evening and rotating weekends and holidays. The pay range for this role is $10 to $14 per hour, depending on experience and availability. Employees also enjoy the unique perk of being able to bring their pets to work, creating a more enjoyable and pet-friendly workplace atmosphere. Through this role, individuals passionate about animal care can grow their skills and contribute positively to a community-focused, caring company that puts pets and their people first.
Job Requirements
- Ability to stand, bend, and lift 45 lbs unassisted (up to 100 lbs assisted)
- Comfortable with cleaning and working directly with dogs and cats
- Reliable transportation and full-time availability, including weekends and holidays
- Able to use complex computer and phone systems
- Dependable, proactive communicator
- Empathetic and people-focused
- Coachable, eager to learn, and team-oriented
- Strong attention to detail and time management
- Problem solver with a positive attitude
Job Qualifications
- High school diploma or equivalent
- Previous experience in pet care or related field preferred
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Basic computer proficiency
- Compassionate and patient with animals and clients
- Ability to work well in a team environment
Job Duties
- Provide care and enrichment for dogs and cats (feeding, watering, cleaning, playtime, administering medication)
- Monitor guest health, behavior, and comfort
- Greet clients, answer calls, schedule services, and check pets in/out using our computer system
- Create estimates, collect forms, and maintain an organized database
- Keep the lobby and play areas tidy and inviting
- Take and upload photos for client report cards
- Assist with baths or grooming prep as needed
- Collaborate with your team to ensure an excellent guest and client experience
Job Criteria
Experience
No experience required
Job Location
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