Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Retirement Plan
team environment

Job Description

Jax, LLC dba Golden Corral is a well-established franchise organization operating under the Golden Corral brand, recognized for its commitment to providing a pleasurable dining experience through affordable pricing and exceptional service. Golden Corral is a family-friendly buffet-style restaurant that prides itself on combining hospitality with quality food offerings to create a welcoming atmosphere for its guests. The franchise takes great pride in maintaining a clean, inclusive, and inviting environment where all guests feel valued and respected. Known for its all-you-can-eat buffet selection, Golden Corral offers a variety of menu choices that appeal to a wide range of customers, ensuring satisfaction for families, individuals, and groups. As a franchise organization, Jax, LLC promotes a strong sense of community and fosters a positive work culture where team members are encouraged to grow and succeed.

The Server position at Golden Corral, operated by Jax, LLC, is central to the restaurant’s mission of "Making Pleasurable Dining Affordable." This role is critical in delivering outstanding hospitality through a positive attitude, cleanliness, professionalism, and courteous interactions with guests. Servers are ambassadors of the brand, responsible for implementing the company's Eight Steps of Service, which focus on ensuring every guest receives top-notch service from arrival to departure. The ideal candidate for this role will demonstrate enthusiasm, a neat appearance, and a dedication to promoting teamwork by assisting fellow servers and maintaining a smooth dining operation.

In this role, the Server must be attentive to customer needs, knowledgeable about the menu offerings and current promotions, and committed to creating an inclusive and welcoming environment. Operational excellence is expected, with responsibilities including opening and closing duties, side work, verifying guest receipts, and maintaining safety and cleanliness in accordance with local health regulations. The Server will also be expected to communicate effectively with management about any facility or equipment issues and comply with safety protocols to ensure a secure environment for coworkers and guests alike.

This position is an excellent opportunity for individuals who enjoy a dynamic work setting, interacting with diverse groups of people, and contributing to a team-oriented atmosphere. Jax, LLC values professionalism, enthusiasm, and proactive problem-solving in its staff, promising a rewarding work experience where employees can develop their skills and advance within the franchise. Potential candidates should be prepared to complete an online application and may be asked to provide additional information through specific questionnaires tailored to this role.

By joining Golden Corral through Jax, LLC, employees become part of a trusted brand known nationwide for quality dining and exceptional customer service. The franchise operates independently, with all hiring decisions made locally by the franchisee to ensure the best fit for their team and community needs. This structure allows for personalized management and close employee support, creating a workplace where dedication and hard work are recognized and rewarded. Overall, the Server role at Golden Corral offers a fulfilling opportunity to deliver delicious food and memorable experiences to guests while building a career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in a hospitality or food service role beneficial
  • Ability to stand for extended periods
  • Flexibility to work various shifts including evenings, weekends, and holidays
  • Basic proficiency in communication and math
  • Commitment to upholding cleanliness and safety standards
  • Must be able to follow directions and work as part of a team

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service roles advantageous
  • Strong communication and interpersonal skills
  • Ability to maintain a positive and courteous demeanor
  • Basic math skills for handling receipts and orders
  • Knowledge of food safety and hygiene standards beneficial
  • Ability to work effectively in a fast-paced, team-oriented environment

Job Duties

  • Ensures guest satisfaction by following the Eight Steps of Service
  • Practices positive public relations to create a welcoming and inclusive environment
  • Anticipates and responds to guests' needs to enhance their dining experience
  • Promotes new products and special promotions with enthusiasm
  • Assists fellow servers to promote teamwork and outstanding guest service
  • Performs opening, closing, and side work duties accurately
  • Adheres to safe work practices and reports equipment or facility issues to management

Job Criteria

Experience

Entry Level (1-2 years)


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