Weekend Receptionist HCC

Rock Hill, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Career Development

Equal employment opportunity

Job Description

PruittHealth is a well-established healthcare organization dedicated to providing quality care and support to residents, families, and the community. Known for its compassionate approach and commitment to excellence, PruittHealth operates various facilities focused on delivering outstanding services in the nursing and rehabilitation sector. Their core values emphasize family, care, and making a positive difference. The company fosters a welcoming environment and values the importance of teamwork and respect among its staff and residents. PruittHealth takes pride in its role as a leading employer offering opportunities for professional growth and development within healthcare administration and support functions.

The role offered is for an Administrative Secretary and Receptionist within the facility, tasked with fulfilling various administrative and clerical responsibilities. This position plays a pivotal role in ensuring smooth operational flow by handling front desk duties, managing communications, and supporting the office supervisor and administrator with daily tasks. Key functions include answering phones, directing calls, maintaining confidentiality of sensitive information, typing documents with speed and accuracy, and responding promptly to emergency situations involving residents. The Administrative Secretary and Receptionist also supports payroll processes, manages files and records, coordinates visitor interactions, handles mail distribution, and assists with inventory and reporting tasks.

Employees in this role must be adept in multitasking and managing repetitive tasks with attention to detail and confidentiality. The ability to interact professionally with residents, families, visitors, and staff is crucial. The position requires familiarity with office equipment and software, strong organizational skills, and a proactive mindset to anticipate office needs and report any issues to supervisors. This vital administrative role supports the overall mission of PruittHealth by ensuring efficient communication flows and maintaining a welcoming atmosphere in the facility. The organization encourages applicants who are committed to fostering a positive environment and are dedicated to contributing to the family-oriented culture at PruittHealth. This is a great opportunity for individuals with at least six months of clerical experience seeking to advance their career in a supportive healthcare environment. The company promotes equal employment opportunities and respects diversity among its workforce.

Job Requirements

High school diploma or equivalent
At least six months experience in payroll, insurance and/or clerical position
Ability to type at least 50 words per minute with high accuracy
Ability to maintain confidentiality
Proficient with office equipment and software
Strong organizational and communication skills
Ability to manage repetitious tasks for long periods
Able to recognize and respond to emergency situations
Must notify supervisor timely of absence or tardiness

Job Qualifications

High school diploma or equivalent
Prefer two years of experience in a payroll, insurance and/or clerical position
Courses in payroll, bookkeeping, office procedures, and other related subjects

Job Duties

Answers incoming telephone calls and direct to appropriate person or department
Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information
Types documents, reports, letter, etc. at least 50 words per minute with high accuracy
Remains at repetitious tasks for long periods of time while completing paperwork, etc.
Recognizes, respond to and/or report resident emergency situations immediately
Maintains strict confidentiality on all facility data
Communicates with and support residents, families, visitors, etc.
Maintains privacy of records, conditions and other information relating to residents, employees and facility
Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator
Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook
Operates copier, office machines, computer, etc., as directed
Prepares and mail statements in accordance with established billing procedures
Assists in preparing time cards and distributing payroll checks
Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator
Receives, sorts and distributes mail as directed
Refers difficult and conflicting interactions or situations to Administrator or appropriate department head
Conducts annual salary and wage surveys and reports finding to the Administrator
Assists in reporting complaints and grievances from residents, families, visitors and partners
Assists with completing forms, reports, etc., that are not considered as essential functions
Assists with supply inventory