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Job Overview
Compensation
Hourly
Range $17.75 - $18.81
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Job Description
East Lawn Elk Grove Cemetery is a well-established cemetery service provider dedicated to offering compassionate and professional services to families and individuals during sensitive times. Located in Elk Grove, this cemetery has built a reputation for its serene environment, respectful staff, and comprehensive range of services designed to assist families with burial, cremation, and memorialization options. East Lawn Elk Grove Cemetery values dignity, respect, and excellence in customer service, aiming to support families with care and empathy throughout their experience.
As a weekend receptionist at East Lawn Elk Grove Cemetery, you will play a vital role as the ini... Show More
As a weekend receptionist at East Lawn Elk Grove Cemetery, you will play a vital role as the ini... Show More
Job Requirements
- High school diploma or equivalent
- additional certifications in office administration or customer service are a plus
- basic math skills
- intermediate to advanced computer skills with Microsoft Word, Excel, and Outlook
- familiarity with CRM systems or industry software
- ability to work weekends and fill in when needed
- passing a background check
- passing a pre-employment drug screen
- passing a physical abilities test
Job Qualifications
- Proven experience as a receptionist, front desk representative, or similar role
- excellent phone etiquette and communication skills
- ability to multitask and prioritize tasks in a fast-paced environment
- professional appearance and a courteous, friendly attitude
- ability to work with sensitive information and maintain confidentiality
- excellent communication skills and a friendly demeanor
- proficiency with Microsoft Word, Excel, Outlook, and CRM or industry software
Job Duties
- Provide a professional approach and decorum with customers and fellow staff members
- answer telephones and greet visitors promptly and courteously
- answer a high volume of incoming calls ensuring each is handled professionally
- screen incoming calls and transfer them appropriately while taking detailed messages
- maintain accurate daily records of services
- direct families and visitors to correct service locations
- keep the front desk area welcoming and organized
- receive and sign for packages and mail and notify recipients
- greet and assist customers upon arrival and inform appropriate staff
- help families locate crypts, niches, and gravesites
- assist management with special projects and provide administrative support
- order and maintain office supplies inventory
- perform other administrative and office-related tasks as assigned
Job Location
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