Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training opportunities

Job Description

The hiring establishment for this position is a nursing facility dedicated to providing compassionate care and support to its residents. Nursing facilities play a crucial role in the healthcare system, especially for elderly individuals and those requiring long-term care. These institutions not only offer medical assistance but also strive to enhance the overall quality of life for their residents through comprehensive care programs and supportive environments. This particular nursing facility is committed to maintaining a high standard of care, fostering a welcoming atmosphere for both residents and their families, and ensuring smooth administrative operations to support the frontline caregiving staff. The establishment values efficiency, organization, and responsiveness to the unique needs of its community, emphasizing both resident well-being and staff development.

The role of Receptionist at this nursing facility is central to its operational success. This position involves answering telephone calls, assisting residents, their families, visitors, and staff by guiding them to the appropriate personnel for assistance. The Receptionist serves as the first point of contact for many stakeholders and plays a vital role in maintaining an efficient and friendly communication hub within the facility. As part of the administrative team, the Receptionist collaborates closely with the facility Administrator and Business Office personnel to ensure that the business operations run smoothly. Responsibilities include managing accounts payable, processing invoices promptly, assisting with mail distribution, and updating employee contact lists. The Receptionist also supports the mailing of monthly resident statements for room and board, which is critical to the facility's financial tracking and transparency.

Beyond administrative duties, the Receptionist contributes to the overall mission of enhancing the lives of residents through active participation in patient care initiatives and census-building programs. This role supports staff recruitment, training, and retention efforts, thereby ensuring a healthy working environment and continuous quality care. The position is ideal for individuals with excellent oral and written communication skills, organizational abilities, and a customer service mindset. Knowledge of Microsoft Office applications such as Word, Excel, and Outlook is essential to perform the required tasks efficiently.

Physical demands of the role involve routine standing, walking, speaking, hearing, and occasional lifting, carrying, pushing, pulling, and transferring of light to moderate weight items, reflecting the dynamic environment of a healthcare facility. The facility encourages reasonable accommodations for individuals with disabilities to support their success in this role. Overall, the Receptionist position offers a rewarding opportunity to be a pivotal part of a nursing facility's administrative and operational framework, contributing directly to resident satisfaction and organizational effectiveness.

Job Requirements

  • high school diploma or equivalent
  • excellent oral and written communication skills
  • knowledge of Microsoft Office (Word, Excel, Outlook)
  • excellent organizational and customer service skills

Job Qualifications

  • high school diploma or equivalent
  • excellent oral and written communication skills
  • knowledge of Microsoft Office (Word, Excel, Outlook)
  • excellent organizational and customer service skills

Job Duties

  • Answer telephone calls in a timely and pleasant manner
  • assist with mail distribution
  • assist with general office duties as assigned by the Business Office Manager and/or facility Administrator
  • responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner
  • assist with updating employee phone list as needed
  • assist with mailing out monthly resident statements for room and board
  • actively assist and participate in the enhancement of the lives of residents through patient care and census building program
  • actively assist and participate in the development and retention of staff through recruitment, training and nurturing employees
  • assist in verification of EPLS and OIG for vendors (initial, monthly & annually)
  • perform other duties and tasks as assigned by the Business Office Manager

Job Criteria

Experience

Entry Level (1-2 years)


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