Weekend Overnight Valet Attendant (Shift Time: 11:00pm - 7:00am) - Canopy San Antonio Riverwalk
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company that specializes in creating exceptional experiences through parking and guest services. Known for its commitment to delivering a high standard of customer care, Towne Park operates across various locations serving millions of guests, patients, and visitors each year. The company prides itself on not only providing parking solutions but also ensuring guests feel welcomed, comfortable, and valued from the moment they arrive to when they leave. Towne Park's team members are encouraged to make a meaningful impact by brightening someone else's day through friendly interactions, attentive service, and professionalism.
The Guest Service Associate position is a vital role within Towne Park, offering a unique opportunity to serve guests in a friendly and efficient manner. This role involves parking and retrieving vehicles safely and promptly while also assisting guests with their luggage and any additional needs they might have. The position requires strong interpersonal skills to connect with guests, provide helpful information about the location and its amenities, and ensure each guest’s experience is welcoming and memorable. Typically working overnight shifts from 11:00 pm to 7:00 am, the role is well-suited for individuals looking for weekend availability and an active, customer-facing position.
With a competitive base pay starting at $15 per hour plus tipping opportunities ranging from $17 to $20 per hour, Towne Park offers compensation that values both the skill and dedication of its employees. The company supports its team by providing several benefits, including access to accident insurance, critical illness coverage, hospital indemnity insurance, telemedicine options, and a 401k retirement savings plan, subject to eligibility requirements. These benefits reflect Towne Park's commitment to the health and well-being of its associates.
This role demands not only the ability to perform physical tasks such as maneuvering vehicles and handling luggage but also requires excellent communication skills and the aptitude to manage administrative tasks like processing claim checks and calculating parking fees accurately. Towne Park values individuals who take pride in their work, maintain a professional appearance, and embrace the company’s mission to create smiles every day. Whether helping a guest find their way, ensuring their vehicle is handled with care, or providing a reassuring presence during potentially stressful moments, a Guest Service Associate’s contributions are crucial in achieving Towne Park’s outstanding reputation in the hospitality industry.
The Guest Service Associate position is a vital role within Towne Park, offering a unique opportunity to serve guests in a friendly and efficient manner. This role involves parking and retrieving vehicles safely and promptly while also assisting guests with their luggage and any additional needs they might have. The position requires strong interpersonal skills to connect with guests, provide helpful information about the location and its amenities, and ensure each guest’s experience is welcoming and memorable. Typically working overnight shifts from 11:00 pm to 7:00 am, the role is well-suited for individuals looking for weekend availability and an active, customer-facing position.
With a competitive base pay starting at $15 per hour plus tipping opportunities ranging from $17 to $20 per hour, Towne Park offers compensation that values both the skill and dedication of its employees. The company supports its team by providing several benefits, including access to accident insurance, critical illness coverage, hospital indemnity insurance, telemedicine options, and a 401k retirement savings plan, subject to eligibility requirements. These benefits reflect Towne Park's commitment to the health and well-being of its associates.
This role demands not only the ability to perform physical tasks such as maneuvering vehicles and handling luggage but also requires excellent communication skills and the aptitude to manage administrative tasks like processing claim checks and calculating parking fees accurately. Towne Park values individuals who take pride in their work, maintain a professional appearance, and embrace the company’s mission to create smiles every day. Whether helping a guest find their way, ensuring their vehicle is handled with care, or providing a reassuring presence during potentially stressful moments, a Guest Service Associate’s contributions are crucial in achieving Towne Park’s outstanding reputation in the hospitality industry.
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or within commutable distance where the position is located
- One month of related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or within commutable distance where the position is located
- One month of related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
