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Weekend Hospitality Attendant - Jacksonville Residence Inn Butler Blvd.
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Our esteemed hotel is dedicated to providing an exceptional guest experience through personalized service and a welcoming atmosphere. As a recognized establishment within the hospitality sector, we pride ourselves on maintaining high standards of comfort and convenience for all our guests. Our hotel offers a unique concierge lounge that serves as a hub for guest interaction, assisting with amenities and local insights to enhance their stay.
We are currently seeking a diligent and personable Concierge Lounge Attendant to join our team on a full-time basis. The role is instrumental in ensuring our guests receive a warm welcome and sustained assi... Show More
We are currently seeking a diligent and personable Concierge Lounge Attendant to join our team on a full-time basis. The role is instrumental in ensuring our guests receive a warm welcome and sustained assi... Show More
Job Requirements
- Ability to stand and walk for extended periods of time
- ability to work in a standard office environment
- prolonged periods of sitting at a desk and working on a computer (6-8 hours a day)
- occasional standing and walking throughout the workday
- frequent fine motor skills use of hands and fingers for keyboarding/typing utilizing a mouse or trackpad writing and operating office equipment
- ability to communicate effectively verbally and in writing
- occasionally required to stand, walk, bend, reach or carry items
- ability to lift and/or move 10-25 pounds as needed (eg, files, office supplies)
- visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles)
- ability to hear and participate in conversations and meetings, use phone and/or headset
- reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
Job Qualifications
- Strong communication skills verbal and written
- high work ethic and self-initiative
- proven customer service skills including ability to be resourceful and creative
- ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- focus and maintain attention to tasks and complete work assignments on time despite frequent interruptions
Job Duties
- Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
- act as a liaison between guests and hotel departments by making reservations and following up on special requests
- maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
- clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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