Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
401K with a 4% safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park Onion Creek is a distinguished luxury Independent Living and Assisted Living senior community committed to providing a comfortable and supportive environment for its residents. Nestled in a serene setting, this community combines upscale amenities, compassionate care, and a vibrant social atmosphere to enhance the quality of life for seniors. The community prides itself on delivering exceptional services tailored to meet the unique needs of each resident, ensuring their independence while offering assistance when needed. The establishment is known for its welcoming ambiance, attention to detail, and dedication to creating a safe, pleasant environment for all its... Show More
Job Requirements
- high school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas Driver's License required
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
- availability to work weekends and holidays
Job Qualifications
- high school diploma or GED
- prior customer service experience
- prior front desk experience
- telephone operation experience
- excellent communication skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficient in Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
- valid Texas Driver's License
Job Duties
- greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- assist with maintenance orders, either on paper or through an electronic system
- monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- assist with scheduling job applicant interviews for department heads
- track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- be an active member of the community’s emergency response team
- maintain a professional appearance and good personal hygiene in accordance with company policies
- assist with special projects or tasks as assigned
- detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
Job Location
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