Weekend Food Runner, Host, and Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

40 percent retail wine discount
20 percent discount on retail and private events
Monthly wine tastings for two
Medical insurance
Dental Insurance
Vision Insurance
telehealth
Paid Time Off
flexible schedules
Wine and Culinary Education
Team member rewards
Milestone recognition
Referral bonuses

Job Description

Cooper's Hawk is a distinguished restaurant brand known for blending the charm of a Napa-style tasting room with a full-service dining experience. Located at 12801 University Avenue in Clive, IA, Cooper's Hawk offers guests a unique atmosphere where wine and food pair perfectly in a modern-yet-casual environment. The establishment features an expansive retail space for wine enthusiasts, an inviting bar, and private event spaces that cater to a variety of special occasions and gatherings. Since its inception in 2005, Cooper's Hawk has carved out a unique niche by combining award-winning wines with scratch-kitchen menu items that accentuate the flavors of the wines they serve. The brand also runs one of the world’s largest Wine Clubs, bringing exclusive benefits, curated dining, and travel experiences to members, enhancing its reputation beyond just a dining destination.

The role of Busser / Food Runner at Cooper's Hawk is a vital position within their team, focusing on creating memorable guest experiences through excellent service and efficient restaurant operations. Candidates for this role thrive in a fast-paced, energetic environment where attention to detail and teamwork are paramount. The Busser / Food Runner ensures the restaurant remains clean, organized, and welcoming by preparing the dining area, resetting tables, running food, and supporting service staff to guarantee a smooth flow during service hours. As a part of the hospitality team, Bussers and Food Runners are instrumental in maintaining high standards of cleanliness and customer experience, which are core to Cooper's Hawk's commitment to uncompromising hospitality.

This position is not only about handling tasks but also about embodying the brand's ethos of making personal connections with guests. By engaging genuinely and listening carefully, Bussers and Food Runners tailor each experience to enhance guest satisfaction. Additionally, the role offers the chance to participate in unique benefits like monthly wine tastings, wine and culinary education, and attractive discounts on retail wine and private events. These perks align with the brand's emphasis on cultivating a rich wine culture and providing employees with opportunities for education and enjoyment related to their products.

Cooper's Hawk is committed to creating an inclusive workplace, welcoming applicants regardless of race, color, religion, sex, sexual orientation, or any other protected status. They provide medical, dental, vision, and telehealth benefits alongside paid time off and flexible schedules, supporting a healthy work-life balance. This position requires availability during weekends and holidays and a positive attitude geared toward exceptional service in every interaction. Experience in restaurants or hospitality is preferred, reflecting the brand's dedication to excellence in guest relations and teamwork. Overall, the Busser / Food Runner role at Cooper's Hawk is ideal for individuals passionate about food, people, and hospitality, eager to contribute to a team dedicated to delivering an unforgettable dining experience.

Job Requirements

  • Availability to work weekends and holidays
  • Ability to read, write, and understand English

Job Qualifications

  • Experience in restaurants or hospitality preferred
  • A positive attitude and a passion for people, food, and service
  • Ability to read, write, and understand English

Job Duties

  • Arrive ready to create a clean and welcoming restaurant space
  • Follow daily checklists and prep your area for a smooth shift
  • Reset tables and bar tops quickly so every guest starts fresh
  • Assist with running food, clearing dishes, and supporting the flow of service
  • Pre-bus tables as necessary
  • Stock and maintain clean glassware, silverware, and dishware
  • Communicate with Hosts, Servers, and Bartenders to keep the dining room moving

Job Criteria

Experience

Entry Level (1-2 years)


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