Weekend Evening Concierge (Fri-Sun, 3pm-11pm)

Bozzuto is a leading real estate company recognized for designing, building, managing, and maintaining one-of-a-kind residential communities. With a strong commitment to excellence, Bozzuto focuses on creating exceptional experiences not only for its clients and residents but also for its team members. The company’s culture is deeply rooted in core values such as concern, creativity, passion, and the pursuit of perfection. These guiding principles inspire employees at all levels to unlock their full potential and contribute meaningfully to a welcoming and inclusive workplace where teamwork thrives. Bozzuto stands out in the property management industry by fostering a community-centric approach that values and supports its diverse workforce.

The role of Resident Concierge at Bozzuto is a pivotal position within the team, acting as the warm and friendly first point of contact for prospects and residents alike. This role is key in making positive, lasting first impressions and in building strong ongoing relationships with community members. The Resident Concierge brings a unique blend of interpersonal skills and problem-solving abilities to create a personalized, welcoming atmosphere where residents feel truly at home. Specifically, the Weekend Evening Concierge shift operates Friday through Sunday from 3pm to 11pm, focusing on delivering outstanding customer service during these prime community hours.

Responsibilities of this position include solving problems and offering timely assistance to residents and prospects with care and professionalism. The role also involves planning and executing community events and activities to foster engagement and a sense of belonging among residents. By ensuring the community is meticulously cared for and maintaining a strong positive brand experience, the Resident Concierge helps drive brand loyalty and resident satisfaction. Social media engagement plays a role as well, where the Concierge generates excitement, awareness, and encourages residents to share positive reviews online. Organizational skills are essential for managing front desk logs, package rooms, club room reservations, and coordinating freight elevator usage efficiently.

Ideal candidates bring at least two years of experience from hospitality, retail, travel, or hotel environments. Outstanding verbal and written communication skills are vital, along with a sharp professional appearance that reflects Bozzuto’s high standards. Familiarity with software, apps, and computer programs supports smooth operational functionality. Attention to detail and the ability to anticipate customer needs help elevate the overall resident experience. Physical capability to lift items up to 25 pounds is also required due to package deliveries, especially during peak holiday seasons. This position includes eligibility for additional bonus opportunities, reinforcing Bozzuto’s commitment to rewarding exceptional performance.

Joining Bozzuto means more than accepting a job—it is becoming part of a caring community invested in your well-being and professional growth. The company offers an award-winning culture and a comprehensive benefits package that supports career development, retirement planning, family matters, and health and wellness. Bozzuto proudly operates as an Equal Opportunity Employer and leverages AI-enabled tools to enhance candidate sourcing and recruitment, ensuring a diverse and qualified team.