Sonida Senior Living logo

Weekend Concierge (Saturday and Sunday 8:30 AM to 5:30 PM)

Job Overview

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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Paid training
Employee assistance program
Dependent Care Account
FSA savings account
Paid Referral Program

Job Description

The Waterford at Shavano Park is a distinguished Sonida Senior Living community located in San Antonio, Texas. Renowned for its commitment to quality care, the community specializes in Assisted Living and Memory Care services, offering a supportive and enriching living environment for senior residents. As part of the broader Sonida Senior Living family, The Waterford prides itself on providing compassionate, person-centered care that enhances the quality of life for its residents. The community integrates cutting-edge technology to ensure safety, efficiency, and an elevated level of service. These advancements include AI-driven fall detection systems, automated electronic health records (EHR) that streamline care assessments, and data analytics tools to optimize service delivery. Beyond resident care, The Waterford values its team members, offering a comprehensive benefits package that reflects its dedication to employee well-being. Competitive wages, health and dental insurance, and a 401(k) plan with company match are just a few highlights. Additional benefits include flexible scheduling, paid training, and support for continuous professional education, fostering a positive and growth-oriented workplace culture.

The Receptionist role at The Waterford at Shavano Park is integral to the smooth operation of the community. This position is a frontline ambassador for the community, responsible for managing communications and providing excellent customer service to residents, visitors, and staff. The receptionist ensures that all phone calls are answered promptly and directed appropriately, and that visitors are welcomed warmly and guided to their destinations within the community. Key administrative duties include handling incoming mail, coordinating express mail services such as FedEx and UPS, and addressing customer inquiries effectively. This role requires someone who is dependable, responsible, and genuinely enjoys interacting with senior residents, contributing to a supportive and caring environment. The Waterford offers this position with flexible scheduling options and benefit eligibility based on employment status and location. This opportunity is ideal for individuals seeking to join a respected senior living community where their contributions have a meaningful impact every day.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role preferred
  • Strong communication skills
  • Dependable and responsible work ethic
  • Ability to use telephone and computer systems
  • Availability for flexible scheduling

Job Qualifications

  • Enjoy providing exceptional customer service and care to senior residents
  • Appreciate the value of being a dependable and responsible team member
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks effectively
  • Basic knowledge of office equipment and mail handling

Job Duties

  • Answer telephone and direct the caller to the appropriate individual
  • Provide information such as community address, directions, fax numbers, and website
  • Greet and direct visitors to the community
  • Receive, sort, and forward incoming mail
  • Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.)
  • Resolve customer questions and concerns

Job Criteria

Experience

No experience required


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