Weekend Concierge

Aegis of Mercer Island is part of Aegis Living, a nationally recognized leader in retirement living, assisted living, and memory care services. Established with a commitment to providing exceptional senior lifestyles, Aegis Living focuses on enhancing the overall well-being, health, and quality of life for its residents. Located in the serene and accessible Mercer Island community, this facility offers a warm and supportive environment where seniors can thrive with dignity and independence. As a part of the company’s wide network, Aegis of Mercer Island upholds the company’s mission to foster community, compassion, and personalized care through its dedicated team of professionals. The establishment is known for its inviting atmosphere, innovative care options, and commitment to excellence in senior care services, making it a trusted choice for both residents and their families.

We are currently seeking a part-time Concierge to join the team at Aegis of Mercer Island. This position is ideal for individuals who enjoy consistent work schedules, value meaningful interactions, and want to make a positive impact within a well-respected senior living community. The Concierge will serve as the first point of contact, providing exceptional customer service to residents, their families, guests, and employees with professionalism and a friendly demeanor. Scheduled for weekends only, this role offers candidates the opportunity to work in a supportive environment while benefiting from Aegis Living’s comprehensive benefits package, including competitive hourly wages ranging from $20.00 to $22.00.

The Concierge plays a vital role in ensuring the smooth operation of the front desk and supporting various administrative tasks. Responsibilities include greeting and directing visitors, answering calls professionally, coordinating medical appointments and family outings in close collaboration with care and nursing staff, and assisting the Marketing Department and Office Manager. Candidates chosen for this role should possess a compassionate and positive attitude, excellent communication skills, and an ability to remain calm and think quickly during stressful situations. Prior experience as a receptionist, concierge, or supervisory role is preferred. Sensitivity to the needs of residents and the desire to exceed expectations during every interaction are key attributes for success in this role.

Aegis of Mercer Island values defined growth opportunities and flexible scheduling to accommodate individual lifestyle needs. Employees enjoy benefits such as vacation and sick pay, medical, dental, and vision insurance, as well as 401K retirement plans and appreciation days. This position requires willingness to undergo a two-step tuberculosis test as part of health and safety compliance. The successful candidate will be joining a supportive, professional, and caring team dedicated to making a real difference in the lives of seniors and their families.