Weekend Concierge

Santa Clara, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $26.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Ancillary benefits

401k with employer match

Job Description

Planned Companies is a professional service provider specializing in lifestyle and property management, catering to a diverse clientele that values premium service and security in their living and working environments. Located in Santa Clara, CA, the company has established itself as a leader in concierge and front desk management services, ensuring properties are not only well-maintained but also provide an exceptional tenant and guest experience. Known for its commitment to excellence, Planned Companies emphasizes creating a welcoming atmosphere for all who enter their managed buildings. This dedication is evident in their recruitment of motivated, courteous, and knowledgeable Front Desk Associates... Show More

Job Requirements

3 or more years of customer service experience
Desire and passion to provide a warm and welcoming hello to everyone
Excellent written and verbal communication and basic computer skills
Knowledge of local attractions and establishments
Polite, friendly, self-assured and able to multitask with good time-management
Ability to lift up to 50lbs when needed

Job Qualifications

Customer service experience of 3 or more years
Ability to provide a warm and welcoming hello to everyone
Excellent written and verbal communication skills
Basic computer skills
Knowledge of local attractions and establishments
Ability to multitask and manage time effectively
Polite, friendly, and self-assured demeanor

Job Duties

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues
Plan and organize on-site events
Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
Document, secure and track mail, deliveries, and vendor services at designated areas
Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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