Weekend Concierge

Planned Companies is a professional service provider specializing in lifestyle and property management, catering to a diverse clientele that values premium service and security in their living and working environments. Located in Santa Clara, CA, the company has established itself as a leader in concierge and front desk management services, ensuring properties are not only well-maintained but also provide an exceptional tenant and guest experience. Known for its commitment to excellence, Planned Companies emphasizes creating a welcoming atmosphere for all who enter their managed buildings. This dedication is evident in their recruitment of motivated, courteous, and knowledgeable Front Desk Associates and Doormen who serve as the first point of contact for tenants, guests, and vendors.

The company offers a dynamic and engaging work environment where employees are empowered to build meaningful relationships and provide tailored services that enhance the everyday lives of those they serve. Employees can expect a professional culture that values diverse perspectives and upholds equal opportunity principles. The employment opportunity is particularly ideal for individuals passionate about hospitality, customer service, and community engagement, with an active focus on safety, presentation, and personalized service delivery.

This role as a Concierge at Planned Companies requires a weekend commitment with the schedule being Saturday and Sunday from 11:00 pm to 7:30 am. The position is based in Santa Clara, California, and offers competitive pay at $26.00 per hour, making it an attractive opportunity for those seeking part-time or additional income with flexible hours. The Concierge is entrusted with the crucial task of greeting, announcing, and assisting tenants, guests, and vendors anxiously awaited service upon entering the building.

The Concierge plays a pivotal role in fostering a personalized and inviting environment by understanding and catering to the unique needs, lifestyles, and expectations of building occupants. This includes arranging reservations and appointments at various venues such as restaurants, hotels, and entertainment spots, as well as planning and organizing special on-site events to enrich community life within the property. Concierge staff also provide valuable local knowledge by offering recommendations and facilitating access to entertainment, dining, shopping, sporting events, tourist attractions, and transportation services.

Operationally, the Concierge is responsible for managing deliveries, mail, and vendor services with meticulous attention to detail, ensuring secure and efficient handling at designated areas. The role includes answering telephones, monitoring the lobby area for safety and decorum, and controlling access by managing keys and access cards. This combination of customer service and operational tasks requires multitasking ability, strong communication skills, and a proactive approach to problem-solving.

Planned Companies supports its employees by offering a range of benefits including medical, dental, vision, and ancillary benefits for full-time employees, alongside a 401K plan with an employer match available to all employees, irrespective of their working hours. The company prides itself on being an equal opportunity employer committed to diversity and inclusion, ensuring fair treatment for all applicants and employees regardless of any legally protected characteristics.