WEDDINGS - Venue Concierge & Appointment Coordinator at WEDGEWOOD WEDDINGS Temecula, CA

Wedgewood Weddings is a premier wedding venue company located in Temecula, California, renowned for creating memorable and personalized wedding experiences. With a reputation for elegance, exceptional customer service, and beautiful venues, Wedgewood Weddings specializes in hosting weddings and events that cater to the dreams and desires of each couple. This company is dedicated to providing a seamless and enchanting experience, helping brides and grooms-to-be celebrate one of the most important days of their lives with style and grace. They pride themselves on fostering a welcoming and supportive environment for both their clients and employees, with a strong focus on diversity, teamwork, and individual accountability. Wedgewood Weddings operates seven days a week until 7:00 pm, ensuring accessibility and convenience for their clients' busy schedules.

The role of Venue Concierge & Appointment Coordinator at Wedgewood Weddings is an exciting, fast-paced sales position designed for individuals who love weddings, enjoy engaging with people over the phone, and excel in customer service and organization. This position offers the unique opportunity to be the first point of sales contact for brides, grooms, event clients, and party planners. The ideal candidate is friendly, outgoing, and possesses superior listening skills with the ability to create warmth and connection through phone conversations. As a Venue Concierge & Appointment Coordinator, you will represent the brand positively by answering incoming calls, explaining venue locations, services, and pricing, and most importantly, generating excitement to sell personal consultations at Wedgewood Weddings locations. Your role will also involve responding promptly to inquiries, making follow-up calls, sending emails and texts, and scheduling appointments for couples to tour the beautiful venues.

This is a full-time position offering a base hourly rate of $19 plus commission, with agents typically earning between $22 and $25 an hour, and unlimited earning potential. The company also offers a "Level Up" promotion structure to encourage growth and advancement within the organization. To thrive in this role, candidates must have a high level of computer literacy, especially familiarity with Microsoft Office, with Salesforce experience considered a plus. Exceptional verbal and written communication skills are essential, as you will be the voice and first impression of Wedgewood Weddings. This job requires the ability to multitask effectively under pressure, managing conversations with prospective clients while navigating multiple computer screens and gathering event details simultaneously. A positive attitude and adaptability to changes in workplace policies and culture are necessary traits. With mandatory weekend, early evening, and holiday availability, this role accommodates the nature of the wedding business, where client consultations often occur during non-traditional business hours.

Wedgewood Weddings provides a competitive compensation and benefits package, including paid time off, sick hour accrual, paid holidays after a probationary period, health insurance for full-time employees, and a 401(k) plan with employer match after waiting periods. The company values exceptional guest service and offers opportunities for professional development and upward mobility, making it an ideal workplace for individuals passionate about weddings, sales, and customer service.