Wedding & Social Events Manager

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company committed to delivering exceptional experiences to its guests. Established over five decades ago, Four Seasons has grown into a global brand synonymous with refined service, exquisite accommodations, and innovative luxury. With locations in major cities and resort destinations around the world, Four Seasons exemplifies a blend of warm hospitality and contemporary elegance that caters to discerning travelers and event guests alike. The company places a profound emphasis on cultivating a supportive and inspiring environment for its employees, believing that a positive workplace culture directly translates to unparalleled guest service. At Four Seasons, people are considered the foundation of success, and the company strives to create a culture where team members are encouraged to grow, push their limits, and treat each other with respect and kindness. This dedication to employee well-being complements the commitment to personalized guest experiences that create lasting impressions and foster genuine connections.

Located in the vibrant heart of Austin, Texas, Four Seasons Hotel Austin is a lakeside retreat that perfectly echoes the unique spirit of the city it resides in. Situated on the banks of Lady Bird Lake, this luxury hotel offers guests a peaceful oasis amidst downtown bustle. The property features 286 elegantly appointed guest rooms and suites, two award-winning dining venues named Ciclo and Live Oak, a full-service luxury spa, and expansive event spaces totaling over 17,000 square feet. As one of Austin's earliest luxury hotels, Four Seasons Hotel Austin is renowned for its legendary service and its ability to offer guests an ever-evolving lineup of culinary experiences and seasonal activations. Guests are drawn not only by the well-appointed accommodations but also the hotel's seamless blend of stunning natural surroundings and innovative, vibrant hospitality.

The role of Wedding & Social Events Manager at Four Seasons Hotel Austin represents a dynamic opportunity to join a professional sales and marketing team dedicated to the success of high-profile social events and weddings. This full-time position involves active solicitation and servicing of profitable social catering business with the goal of meeting and surpassing quarterly sales targets. The manager serves as a critical liaison between the sales department and catering teams, ensuring maximum utilization of function space to optimize revenues. Responsibilities include finalizing details of confirmed bookings, upselling food, beverage, and rental services, and maintaining thorough communication through written and personal channels with all hotel departments involved in event execution. This role requires hosting property tours, menu tastings, and planning visits while overseeing banquet event execution to guarantee client satisfaction and smooth operation. Additionally, the manager participates in regular meetings with hotel staff to coordinate successful event outcomes.

Ideal candidates bring 3 to 5 years of experience in wedding sales and event servicing, paired with strong communication skills and a college degree, which is preferred. The position demands creativity, sharp attention to detail, and the ability to multitask and make decisions in a fast-paced, client-focused environment. Proficiency in Delphi Sales and Catering software, Microsoft Word, Excel, Outlook, and Teams is essential. The role's schedule is Tuesday through Saturday onsite, requiring flexibility to work evenings, weekends, and holidays as needed.

Four Seasons Hotel Austin offers a comprehensive benefits package including complimentary medical, dental, and vision insurance after 30 days, employee meals, parking during work shifts, room night stays worldwide, and discounted public transportation options. Additional benefits include paid vacation and holidays, 401k with company matching, fully paid parental leave, and opportunities for career growth within the global Four Seasons network. The hotel fosters a diverse, inclusive, and welcoming workplace, committed to equal opportunity employment for minorities, women, veterans, and individuals with disabilities.