Wedding and Gift Registry Consultant, Full Time - White Plains

Bloomingdale's is a renowned luxury department store known for its unique and aspirational approach to fashion and lifestyle retail. The company is committed to creating an environment where fashion becomes a personal and enjoyable experience for its customers. Bloomingdale's mission is to inspire and guide customers in making style a source of creative energy in their everyday lives, providing a blend of aspirational yet approachable merchandise. As part of a distinguished retail group, Bloomingdale's prides itself on a culture that fosters passion, entrepreneurial spirit, diversity, and collaboration among its colleagues. The establishment emphasizes a workplace where every employee, regardless of position, has a voice and the opportunity to contribute ideas and feedback across all levels of leadership. Colleagues at Bloomingdale's enjoy working in an engaging setting where fun and professionalism coexist, and where mutual respect and inclusion are valued attributes. The role of a Gift Registry Concierge at Bloomingdale's is a vital position that enhances the customer service experience within the store. This role focuses on delivering a highly personalized customer journey, ensuring that registrants receive expert guidance throughout their interaction with the gift registry service. As a Gift Registry Concierge, you will become a specialist in the store's merchandise, particularly Home products, using your extensive product knowledge to support registrants and gift givers with informed recommendations and style advice. This position requires the ability to build and sustain strong client relationships by maintaining a client book and fostering long-term loyalty. The Concierge acts as a liaison between customers and a broad merchandise assortment beyond just registry items, helping to increase sales and enrich the customer experience. The successful candidate will manage customer interactions from multiple online platforms and work dynamically in a fast-paced retail environment. Proficiency in using technology tools is essential to delivering exceptional service and registry value. Additionally, routine meetings with supervisors focus on goal review and sharing best practices to continuously improve service quality. The role not only demands adaptability to prioritize tasks efficiently but also the commitment to meet or exceed registry and overall business goals consistently. Position benefits include competitive pay, medical, dental, and vision insurance starting from day one for eligible employees, paid time off, flexible scheduling, and holiday time off, immediate wage access via PayActiv, and enhanced insurance offerings that include pet, home, and auto insurance options. Opportunities for bonuses and career growth potential are also part of the package, along with employee discounts at Bloomingdale's and Macy's stores. This comprehensive benefits program underscores Bloomingdale's dedication to supporting and investing in their workforce, promoting a successful and rewarding career path for its Gift Registry Concierges.