
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,800.00 - $71,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Daily Pay
Free Telemedicine
Virtual mental health care
Health Insurance
Life insurance
401k plan
company match
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Employee Discounts
Job Description
Schulte Hospitality Group is a leading third-party management company renowned for its extensive, multi-generational experience within the hospitality industry. With a dynamic presence spanning over 200 locations across 38 states and 3 countries, this innovative company manages an impressive portfolio that includes globally reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as a variety of unique, independent, boutique, and lifestyle properties and restaurants. Schulte Hospitality Group is deeply committed to fostering a culture rooted in exceptional service, respect, authenticity, and prioritization of stakeholder needs, which drives the collective mission to make a positive impact in all aspects of its operations. This inclusive and employee-focused organization boasts a vibrant, empowering work atmosphere that supports individual growth and career development with a strong emphasis on its greatest asset – its people.
The Woodcliff Hotel, part of the Schulte Hospitality Group, is currently seeking a skilled and service-oriented Wedding/Event Planning Manager to join its team. This role is designed for a dynamic professional passionate about delivering exceptional guest experiences in event planning and customer service. The Wedding/Event Planning Manager will play a crucial role in driving customer loyalty by providing service excellence throughout each customer interaction and growing share of accounts. Responsibilities include identifying and securing new business through various sales efforts such as telemarketing, site tours, cold calls, and client meetings, as well as advising clients on hotel facilities and services tailored to their event needs. Negotiation of contracts involving food and beverage, function space, room rates, and related hotel services will also be an essential part of this role to ensure revenue goals are met or exceeded.
This position entails a multifaceted approach that merges strong sales expertise with meticulous event management skills. The Wedding/Event Planning Manager will coordinate event details including menu planning, food and beverage arrangements, table setting, and decorations, ensuring flawless execution of client specifications. Key duties also involve monitoring the competitive landscape to stay ahead and conducting hotel and banquet facility tours to showcase the venue to potential clients. The role requires the ability to maintain active and organized customer communication and documentation, meeting or surpassing predefined sales targets while generating accurate business reports regularly for management review.
Candidates for this role should be flexible, with work hours potentially extending to evenings, weekends, and holidays to accommodate client needs. Ideal applicants will have at least three years of experience in hotel or conference catering and sales, with a high school diploma or GED required and a bachelor’s degree preferred. Strong communication, problem-solving, negotiating, and computer skills are vital to succeed in this role.
Joining Schulte Hospitality Group means gaining access to a rewarding, fun, and flexible work environment enriched by exciting perks, such as daily pay, free telemedicine and virtual mental health care starting day one, multiple health and life insurance options, 401k with company match, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and exclusive discounts through the Schulte Savings Marketplace. The company prides itself on creating an inclusive, engaging workplace culture that thrives on continuous personal and professional development, making it an excellent opportunity for driven professionals looking to grow their careers in the hospitality industry.
The Woodcliff Hotel, part of the Schulte Hospitality Group, is currently seeking a skilled and service-oriented Wedding/Event Planning Manager to join its team. This role is designed for a dynamic professional passionate about delivering exceptional guest experiences in event planning and customer service. The Wedding/Event Planning Manager will play a crucial role in driving customer loyalty by providing service excellence throughout each customer interaction and growing share of accounts. Responsibilities include identifying and securing new business through various sales efforts such as telemarketing, site tours, cold calls, and client meetings, as well as advising clients on hotel facilities and services tailored to their event needs. Negotiation of contracts involving food and beverage, function space, room rates, and related hotel services will also be an essential part of this role to ensure revenue goals are met or exceeded.
This position entails a multifaceted approach that merges strong sales expertise with meticulous event management skills. The Wedding/Event Planning Manager will coordinate event details including menu planning, food and beverage arrangements, table setting, and decorations, ensuring flawless execution of client specifications. Key duties also involve monitoring the competitive landscape to stay ahead and conducting hotel and banquet facility tours to showcase the venue to potential clients. The role requires the ability to maintain active and organized customer communication and documentation, meeting or surpassing predefined sales targets while generating accurate business reports regularly for management review.
Candidates for this role should be flexible, with work hours potentially extending to evenings, weekends, and holidays to accommodate client needs. Ideal applicants will have at least three years of experience in hotel or conference catering and sales, with a high school diploma or GED required and a bachelor’s degree preferred. Strong communication, problem-solving, negotiating, and computer skills are vital to succeed in this role.
Joining Schulte Hospitality Group means gaining access to a rewarding, fun, and flexible work environment enriched by exciting perks, such as daily pay, free telemedicine and virtual mental health care starting day one, multiple health and life insurance options, 401k with company match, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and exclusive discounts through the Schulte Savings Marketplace. The company prides itself on creating an inclusive, engaging workplace culture that thrives on continuous personal and professional development, making it an excellent opportunity for driven professionals looking to grow their careers in the hospitality industry.
Job Requirements
- High school diploma/GED
- Minimum of 3 years in hotel or conference catering/sales
- Ability to communicate effectively verbally and in writing
- Excellent listening and problem-solving skills
- Ability to exceed expectations of guests and team members
- Negotiating skills
- Strong computer skills
- Flexible work hours that may include evenings, weekends, and holidays
Job Qualifications
- High school diploma/GED
- Bachelor’s degree preferred
- Minimum of 3 years in hotel or conference catering/sales
- Ability to communicate effectively verbally and in writing
- Excellent listening and problem-solving skills
- Ability to exceed expectations of guests and team members
- Negotiating skills
- Strong computer skills
- Flexible work hours including evenings, weekends, and holidays
Job Duties
- Responsible for learning the hotel brand and strategy
- Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
- Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
- Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
- Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
- Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
- Achieve all predetermined sales goals for revenue and sales activity
- Negotiate contracts according to company standards
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
- Accurately record all bookings or lost business for hotel
- Conducts tours of the hotel and banquet facilities
- entertains qualified potential clients in accordance with company and property policies and procedures
- Provide prompt and accurate responses to all client requests for proposals and information
- Consistently meet or exceed sales goals including predetermined revenue and sales activity
- Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
- Monitors local competitors and compares their operation with his/her operation
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
- Completes daily/weekly/monthly reports as directed by the DOS/GM
- Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
- Provide prompt and accurate responses to all client requests for proposals and information
- Perform various other duties as assigned to meet business objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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