WD Bar & Grille, Beverage Bar Back

Seneca Gaming Corporation is a prominent player in the gaming and entertainment industry, operating multiple casino and hotel properties known for delivering exceptional guest experiences and maintaining high standards of service. As a well-established company, Seneca Gaming Corporation is committed to creating a dynamic and inclusive workplace where employees can grow and thrive while contributing to the overall success of the organization. They foster a culture of professionalism, safety, and customer satisfaction, ensuring that patrons enjoy a memorable visit every time they engage with their services.

The Beverage Bar Back position at Seneca Gaming Corporation plays a vital role in supporting the bar operations within their casino environment. This role is designed for individuals who are physically active and enjoy working in a fast-paced setting where customer service is paramount. The primary responsibility of the Beverage Bar Back is to provide friendly and efficient service to every customer while maintaining a clean, well-stocked beverage station. This includes the delivery and organization of bar supplies such as liquor, beer, wine, CO2 canisters, fruit, glasses, matches, ashtrays, and ice. The position demands extensive physical exertion, including pushing, pulling, lifting, bending, and frequent walking, often involving the use of four-wheel carts and ice containers.

Working at Seneca Gaming Corporation as a Beverage Bar Back means adhering to strict internal control standards and company policies to ensure operational excellence and safety compliance. The employee will be expected to maintain a pleasant and professional demeanor while interacting with both customers and coworkers, contributing to a positive workplace environment. This role requires thorough knowledge of all bar locations within the casino complex and the ability to manage supplies efficiently.

In addition to delivering and stocking supplies, the Beverage Bar Back will prepare fruit garnishes, fill ice bins, wash glasses, clean ashtrays, and remove trash multiple times per shift. The position also occasionally requires the individual to cover bartending duties as needed, providing flexibility and variety in the daily work routine. The role demands strong communication skills to interact effectively with customers and team members, and the ability to handle conflict diplomatically and tactfully.

Applicants must be at least 18 years old, with a high school diploma or equivalent preferred. Previous customer service experience is beneficial, along with the ability to operate common bar equipment such as juice guns, soda guns, ice machines, mixers, and coffee machines. The job involves working in a noisy casino environment where smoking is permitted, and employees must manage the physical demands of the position, including lifting up to 50 pounds and standing for extended periods.

The starting salary for this position is $10.70 per hour, with compensation negotiable based on experience and education. Seneca Gaming Corporation provides training programs within nine months of employment to ensure employees meet all standards and requirements. This employment opportunity offers a chance to develop skills in a highly active and customer-focused environment while contributing to the success of a leading gaming corporation.