Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,300.00 - $76,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
This position is offered by a reputable hotel specializing in hosting events and providing exceptional services within the hospitality industry. The establishment prides itself on delivering outstanding guest experiences through its various departments including food and beverage, event sales, and catering. Serving a diverse clientele ranging from corporate groups to private celebrations, the hotel operates in a dynamic environment where customer satisfaction and operational efficiency are paramount. Known for its strategic location, premium amenities, and dedicated staff, the hotel continuously strives to maintain a leading position in the competitive events and hospitality market.
The role of Event Sales Manager is a vital part of the hotel's Sales department, focusing primarily on managing client inquiries related to event space rental, food and beverage purchases, and related ancillary services. This employment type typically involves full-time hours and offers professional career development opportunities in sales and event management within the hospitality sector. The Event Sales Manager not only handles contract execution and revenue maximization but also supports the Sales department on-site. Responsibilities include managing client correspondence, coordinating rooming lists, assisting with corporate reservations, and conducting property site tours to secure bookings.
Additionally, the role incorporates essential executive meetings management duties, overseeing the successful execution of events to ensure client satisfaction and foster long-term customer loyalty. Success in this position requires a combination of negotiation skills, organizational abilities, and interpersonal communication. The Event Sales Manager acts as a liaison between clients and hotel departments, facilitating seamless event planning and breakdown. This includes negotiating service agreements, managing group resumes, and coordinating closely with catering and event service teams to guarantee that all customer expectations are met with professionalism.
The responsibilities also extend to logistical support, offering hands-on assistance with event setups and ensuring compliance with hotel policies and standards. Physical activities such as walking, standing for extended periods, and safely carrying up to 20 pounds may be required. Candidates with a background in hotel sales and food and beverage event planning, particularly those familiar with Hilton brand standards or similar, will find this role aligns well with their expertise. Key skills include excellent verbal and written communication, multitasking, time management, and proficiency in industry-specific software tools. The position provides a dynamic work environment and an opportunity to influence event-driven revenue while contributing to the hotel's reputation for excellence.
The role of Event Sales Manager is a vital part of the hotel's Sales department, focusing primarily on managing client inquiries related to event space rental, food and beverage purchases, and related ancillary services. This employment type typically involves full-time hours and offers professional career development opportunities in sales and event management within the hospitality sector. The Event Sales Manager not only handles contract execution and revenue maximization but also supports the Sales department on-site. Responsibilities include managing client correspondence, coordinating rooming lists, assisting with corporate reservations, and conducting property site tours to secure bookings.
Additionally, the role incorporates essential executive meetings management duties, overseeing the successful execution of events to ensure client satisfaction and foster long-term customer loyalty. Success in this position requires a combination of negotiation skills, organizational abilities, and interpersonal communication. The Event Sales Manager acts as a liaison between clients and hotel departments, facilitating seamless event planning and breakdown. This includes negotiating service agreements, managing group resumes, and coordinating closely with catering and event service teams to guarantee that all customer expectations are met with professionalism.
The responsibilities also extend to logistical support, offering hands-on assistance with event setups and ensuring compliance with hotel policies and standards. Physical activities such as walking, standing for extended periods, and safely carrying up to 20 pounds may be required. Candidates with a background in hotel sales and food and beverage event planning, particularly those familiar with Hilton brand standards or similar, will find this role aligns well with their expertise. Key skills include excellent verbal and written communication, multitasking, time management, and proficiency in industry-specific software tools. The position provides a dynamic work environment and an opportunity to influence event-driven revenue while contributing to the hotel's reputation for excellence.
Job Requirements
- Represents the hotel to customers in the role of executing negotiated group sales agreements within the event space including but not limited to room blocks, food, and beverage, exhibits and associated products and services – collaboration with the sales department as needed to close business
- Manage and maintain client account files
- Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs
- Provides support to remote sales team specifically, Area Corporate Sales Manager and Regional Senior Sales Manager
- Facilitates and organizes planning and on-site execution of large events
- Participates in internal and external meetings as determined by the Corporate Director of Sales & Marketing (i.e, forecast, menu review, department, citywide pre-cons, operational department pre shifts etc)
- Flexibility to respond to a range of different work situations
- Participates in internal and external training and industry events, (i.e, Customer Focus Meetings & Conventions, Front Line Leadership, CPR, ACOM Institute etc)
- Ability to complete a contract in compliance with all checklists, standards, and hotel policies
- Ensure hotel staff follows through on all requests
Job Qualifications
- Interpersonal skills to provide overall guest satisfaction
- Min. two (2) years Hotel Sales & F&B experience
- Pref. Hilton
- Meeting & Event Sales experience
- Pref. Hotel
- Excellent communication skills- both verbal and written
- The ability to analyze, multitask, prioritize
- Must have knowledge in all areas of banquet and event etiquette, guest relations and service standards
- Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation
- Hotel product and industry knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances
- Knowledge of hospitality
- Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines
- Proficient in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), Market Vision, PEP, InFocus, Internet and Intranet and Optimum Settings (or in house CAD program)
- Experience in a sales role with a proven record of accomplishment to close a sale
Job Duties
- Executes written sales agreement for moderately sized and moderately complex events
- Maximizes revenues and controls expenses through effective negotiation of services and accurate forecasting
- Initiates verbal and written communication with customer and internal team in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Maintains liaison between the customer and their representatives and the hotel by directing each department within the hotel as to their specific role in the pre-planning and execution of the on-site convention
- Analyzes customers' service and product needs and financial issues of in-house groups
- and within parameters authorizes on behalf of the General Manager appropriate resolution of customers' concerns while maintaining profitability
- Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
- Negotiates service agreements with companies and organizations affiliated with group business that will be utilizing the event space
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

