Waterpark Beverage Supervisor

Kalahari Resorts & Conventions is a premier family-owned hospitality company renowned for offering unforgettable vacation experiences anchored by America’s Largest Indoor Waterparks. With African-inspired themes, Kalahari Resorts provide world-class dining options, luxurious spas, exhilarating entertainment, and state-of-the-art convention centers that redefine and elevate the hospitality industry. Their commitment to their guests and associates is anchored in a company Promise to Lead with Love, fostering a culture where everyone is treated like family, and contributions to the community are prioritized. Kalahari’s dedication extends beyond hospitality to philanthropic initiatives, including a partnership with charity: water to bring clean water to one million people in Africa.

The Waterpark Beverage Supervisor role is a critical leadership position within Kalahari Resorts & Conventions. This position supports the Waterpark Beverage Manager by providing supervision and guidance to the Beverage department, managing monthly inventories, weekly orders, and coordinating scheduling to ensure efficient team operation. The supervisor ensures exceptional guest satisfaction through seamless management of cabana services and maintains high standards in guest service, cleanliness, revenue monitoring, and equipment upkeep. A key part of the leadership team, the Waterpark Beverage Supervisor leads with empathy and professionalism, embodying Kalahari’s values to create extraordinary experiences and a welcoming environment where guests receive responsive, friendly, and courteous service continuously.

This role requires a candidate with strong leadership skills, a passion for service, and the ability to work collaboratively to maintain smooth operations. The Waterpark Beverage Supervisor must understand all policies, procedures, and standards governing beverage operations and ensure consistent, high-quality food and beverage delivery. They play a hands-on role in day-to-day activities, stepping in as needed to uphold guest service standards and maintain operational efficiency. Additionally, the supervisor ensures all beverage equipment is clean and properly maintained, conducting inspections and overseeing preventative maintenance. Developing, coaching, and training both new and existing staff is also a critical aspect of the role, promoting professional growth and strengthening the team’s capabilities.

The position demands flexibility in work hours, including evenings and weekends, reflecting the dynamic needs of the resort business. Kalahari Resorts offers a comprehensive benefits package to full-time associates, including career growth opportunities, 401(k) matching, health, dental, and vision coverage, paid time off, holiday pay, employee appreciation events, discounts, and education assistance programs. This role offers a unique opportunity to join an innovative and respected hospitality leader recognized by Forbes and USA TODAY for excellence in the industry. Becoming a Waterpark Beverage Supervisor at Kalahari Resorts means being part of a larger mission — to lead with love, inspire trust, and create lasting memories for guests and associates alike.